Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Spotlight
Vendor Assessment
•
10 minute read
Planhat is named a Customer Success Leader by IDC
Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.
Spotlight
Perspective
•
3 minute read
Planhat is named a Leader by Gartner and IDC
Planhat has recently been named a Leader by both Gartner and IDC, recognized both for the completeness of our vision and our ability to execute on it.
Kaveh Rostampor
Spotlight
Vendor Assessment
•
10 minute read
Planhat is named a Customer Success Leader by IDC
Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.
Spotlight
Perspective
•
3 minute read
Planhat is named a Leader by Gartner and IDC
Planhat has recently been named a Leader by both Gartner and IDC, recognized both for the completeness of our vision and our ability to execute on it.
Kaveh Rostampor
Spotlight
Vendor Assessment
•
10 minute read
Planhat is named a Customer Success Leader by IDC
Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.
Spotlight
Perspective
•
3 minute read
Planhat is named a Leader by Gartner and IDC
Planhat has recently been named a Leader by both Gartner and IDC, recognized both for the completeness of our vision and our ability to execute on it.
Kaveh Rostampor
Spotlight
Vendor Assessment
•
10 minute read
Planhat is named a Customer Success Leader by IDC
Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.
Spotlight
Perspective
•
3 minute read
Planhat is named a Leader by Gartner and IDC
Planhat has recently been named a Leader by both Gartner and IDC, recognized both for the completeness of our vision and our ability to execute on it.
Kaveh Rostampor
Planhat is named a Customer Success Leader by IDC
Vendor Assessment
•
10 minute read
Community in motion
Gurprem Sagoo
Panel Discussion
•
30 minutes
Planhat is named a Leader by Gartner and IDC
Kaveh Rostampor
Perspective
•
3 minute read
Retention through education
Chris Regester
Panel Discussion
•
60 minute watch
Reflecting on Planhat Open
Kaveh Rostampor
Perspective
•
2 minute read
Branching out: Exploring the roles of Customer Success
Panel Discussion
•
30 minute watch
Planhat is named a Customer Success Leader by IDC
Vendor Assessment
•
10 minute read
Community in motion
Gurprem Sagoo
Panel Discussion
•
30 minutes
Planhat is named a Leader by Gartner and IDC
Kaveh Rostampor
Perspective
•
3 minute read
Planhat is named a Customer Success Leader by IDC
Vendor Assessment
•
10 minute read
Community in motion
Gurprem Sagoo
Panel Discussion
•
30 minutes
Planhat is named a Leader by Gartner and IDC
Kaveh Rostampor
Perspective
•
3 minute read
Retention through education
Chris Regester
Panel Discussion
•
60 minute watch
Reflecting on Planhat Open
Kaveh Rostampor
Perspective
•
2 minute read
Branching out: Exploring the roles of Customer Success
Panel Discussion
•
30 minute watch
Planhat is named a Customer Success Leader by IDC
Vendor Assessment
•
10 minute read
Community in motion
Gurprem Sagoo
Panel Discussion
•
30 minutes
Planhat is named a Leader by Gartner and IDC
Kaveh Rostampor
Perspective
•
3 minute read
Retention through education
Chris Regester
Panel Discussion
•
60 minute watch
Reflecting on Planhat Open
Kaveh Rostampor
Perspective
•
2 minute read
Branching out: Exploring the roles of Customer Success
Panel Discussion
•
30 minute watch
Understand your customers
Understand your customers
Understand your customers
Understand your customers
Nothing here yet!
Nothing here yet!
Nothing here yet!
Nothing here yet!
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Guide
•
5 minute read
It’s worth the risk: Identifying and managing risks in CS
Gurprem Sagoo
Panel Discussion
•
30 minute watch
The power of analytics in Customer Success
Jonas Terning
Guide
•
8 minute read
How to find patterns and drive outcomes proactively
Gurprem Sagoo
Speaker Session
•
28 minute watch
AI in Customer Success
Jan Young
Interview
•
45 minute listen
How do you evaluate customer success?
Jonas Terning
Guide
•
4 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Guide
•
5 minute read
It’s worth the risk: Identifying and managing risks in CS
Gurprem Sagoo
Panel Discussion
•
30 minute watch
The power of analytics in Customer Success
Jonas Terning
Guide
•
8 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Guide
•
5 minute read
It’s worth the risk: Identifying and managing risks in CS
Gurprem Sagoo
Panel Discussion
•
30 minute watch
The power of analytics in Customer Success
Jonas Terning
Guide
•
8 minute read
How to find patterns and drive outcomes proactively
Gurprem Sagoo
Speaker Session
•
28 minute watch
AI in Customer Success
Jan Young
Interview
•
45 minute listen
How do you evaluate customer success?
Jonas Terning
Guide
•
4 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Guide
•
5 minute read
It’s worth the risk: Identifying and managing risks in CS
Gurprem Sagoo
Panel Discussion
•
30 minute watch
The power of analytics in Customer Success
Jonas Terning
Guide
•
8 minute read
How to find patterns and drive outcomes proactively
Gurprem Sagoo
Speaker Session
•
28 minute watch
AI in Customer Success
Jan Young
Interview
•
45 minute listen
How do you evaluate customer success?
Jonas Terning
Guide
•
4 minute read
Accelerate time to value
Accelerate time to value
Accelerate time to value
Accelerate time to value
Top ways AI powers Customer Success
Ambera Cruz
Guide
•
6 minute read
Mastering AI in Customer Success
Gurprem Sagoo
Panel Discussion
•
30 minute watch
Delivering customer outcomes with a value framework
Chris Regester
Interview
•
42 minute listen
The CSMs role in customer onboarding
Gurprem Sagoo
Speaker Session
•
30 minute watch
Building for company-wide customer success
Alberto Lambert
Product Update
•
3 minute read
How to drive time to value for customers in only 14 days
Claire O'Regan
Interview
•
40 minute listen
Top ways AI powers Customer Success
Ambera Cruz
Guide
•
6 minute read
Mastering AI in Customer Success
Gurprem Sagoo
Panel Discussion
•
30 minute watch
Delivering customer outcomes with a value framework
Chris Regester
Interview
•
42 minute listen
Top ways AI powers Customer Success
Ambera Cruz
Guide
•
6 minute read
Mastering AI in Customer Success
Gurprem Sagoo
Panel Discussion
•
30 minute watch
Delivering customer outcomes with a value framework
Chris Regester
Interview
•
42 minute listen
The CSMs role in customer onboarding
Gurprem Sagoo
Speaker Session
•
30 minute watch
Making usage data meaningful
Alberto Lambert
Product Update
•
3 minute read
Building for company-wide customer success
Alberto Lambert
Product Update
•
3 minute read
Top ways AI powers Customer Success
Ambera Cruz
Guide
•
6 minute read
Mastering AI in Customer Success
Gurprem Sagoo
Panel Discussion
•
30 minute watch
Delivering customer outcomes with a value framework
Chris Regester
Interview
•
42 minute listen
The CSMs role in customer onboarding
Gurprem Sagoo
Speaker Session
•
30 minute watch
Building for company-wide customer success
Alberto Lambert
Product Update
•
3 minute read
How to drive time to value for customers in only 14 days
Claire O'Regan
Interview
•
40 minute listen
Deliver a world-class experience
Deliver a world-class experience
Deliver a world-class experience
Deliver a world-class experience
Delivering an outstanding customer experience at scale
Gurprem Sagoo
Panel Discussion
•
30 minute watch
How to do high touch customer success (Part 2)
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 1)
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to create true customer advocates
Gurprem Sagoo
Speaker Session
•
30 minute watch
Customer success metrics for SaaS
Jonas Terning
Guide
•
5 minute read
Delivering an outstanding customer experience at scale
Gurprem Sagoo
Panel Discussion
•
30 minute watch
Customer Success in Manchester
Meet-Up
How to do high touch customer success (Part 2)
Gurprem Sagoo
Speaker Session
•
30 minute watch
Delivering an outstanding customer experience at scale
Gurprem Sagoo
Panel Discussion
•
30 minute watch
Customer Success in Manchester
Meet-Up
How to do high touch customer success (Part 2)
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 1)
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to create true customer advocates
Gurprem Sagoo
Speaker Session
•
30 minute watch
Customer success metrics for SaaS
Jonas Terning
Guide
•
5 minute read
Delivering an outstanding customer experience at scale
Gurprem Sagoo
Panel Discussion
•
30 minute watch
How to do high touch customer success (Part 2)
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 1)
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to create true customer advocates
Gurprem Sagoo
Speaker Session
•
30 minute watch
Customer success metrics for SaaS
Jonas Terning
Guide
•
5 minute read
Become customer-centric
Become customer-centric
Become customer-centric
Become customer-centric
When AI can't compete: The advantage of emotional intelligence
Panel Discussion
•
30 minute watch
What does it take to be a Chief Customer Officer?
Christian Jakenfelds
Panel Discussion
•
1 hour watch
What does it take to be a VP of Customer Success?
Christian Jakenfelds
Panel Discussion
•
58 minute watch
What does it take to be a Director of Customer Success?
Christian Jakenfelds
Panel Discussion
•
57 minute watch
Transition into Customer Success
Julie Reader
Interview
•
36 minute listen
Planhat Experts: The State of Customer Success
Christian Jakenfelds
Panel Discussion
•
1 hour watch
When AI can't compete: The advantage of emotional intelligence
Panel Discussion
•
30 minute watch
What does it take to be a Chief Customer Officer?
Christian Jakenfelds
Panel Discussion
•
1 hour watch
What does it take to be a VP of Customer Success?
Christian Jakenfelds
Panel Discussion
•
58 minute watch
When AI can't compete: The advantage of emotional intelligence
Panel Discussion
•
30 minute watch
What does it take to be a Chief Customer Officer?
Christian Jakenfelds
Panel Discussion
•
1 hour watch
What does it take to be a VP of Customer Success?
Christian Jakenfelds
Panel Discussion
•
58 minute watch
What does it take to be a Director of Customer Success?
Christian Jakenfelds
Panel Discussion
•
57 minute watch
Transition into Customer Success
Julie Reader
Interview
•
36 minute listen
Planhat Experts: The State of Customer Success
Christian Jakenfelds
Panel Discussion
•
1 hour watch
When AI can't compete: The advantage of emotional intelligence
Panel Discussion
•
30 minute watch
What does it take to be a Chief Customer Officer?
Christian Jakenfelds
Panel Discussion
•
1 hour watch
What does it take to be a VP of Customer Success?
Christian Jakenfelds
Panel Discussion
•
58 minute watch
What does it take to be a Director of Customer Success?
Christian Jakenfelds
Panel Discussion
•
57 minute watch
Transition into Customer Success
Julie Reader
Interview
•
36 minute listen
Planhat Experts: The State of Customer Success
Christian Jakenfelds
Panel Discussion
•
1 hour watch
Optimize your customer organization
Optimize your customer organization
Optimize your customer organization
Optimize your customer organization
Community in motion
Gurprem Sagoo
Panel Discussion
•
30 minutes
Branching out: Exploring the roles of Customer Success
Panel Discussion
•
30 minute watch
Implementing Customer Success Software: Step-by-Step Guide
Ambera Cruz
Guide
•
8 minute read
Being data-driven, are we there yet?
Ambera Cruz
Guide
•
5 minute read
Data-driven customer success: Powering customer retention in 2024
Ambera Cruz
Panel Discussion
•
52 minute watch
Towards Workflow 2.0: Introducing Projects & Sequences
Alberto Lambert
Product Update
•
3 minute read
Community in motion
Gurprem Sagoo
Panel Discussion
•
30 minutes
Branching out: Exploring the roles of Customer Success
Panel Discussion
•
30 minute watch
Implementing Customer Success Software: Step-by-Step Guide
Ambera Cruz
Guide
•
8 minute read
Community in motion
Gurprem Sagoo
Panel Discussion
•
30 minutes
Branching out: Exploring the roles of Customer Success
Panel Discussion
•
30 minute watch
Implementing Customer Success Software: Step-by-Step Guide
Ambera Cruz
Guide
•
8 minute read
Being data-driven, are we there yet?
Ambera Cruz
Guide
•
5 minute read
Data-driven customer success: Powering customer retention in 2024
Ambera Cruz
Panel Discussion
•
52 minute watch
Towards Workflow 2.0: Introducing Projects & Sequences
Alberto Lambert
Product Update
•
3 minute read
Community in motion
Gurprem Sagoo
Panel Discussion
•
30 minutes
Branching out: Exploring the roles of Customer Success
Panel Discussion
•
30 minute watch
Implementing Customer Success Software: Step-by-Step Guide
Ambera Cruz
Guide
•
8 minute read
Being data-driven, are we there yet?
Ambera Cruz
Guide
•
5 minute read
Data-driven customer success: Powering customer retention in 2024
Ambera Cruz
Panel Discussion
•
52 minute watch
Towards Workflow 2.0: Introducing Projects & Sequences
Alberto Lambert
Product Update
•
3 minute read
Retain & grow your revenue
Retain & grow your revenue
Retain & grow your revenue
Retain & grow your revenue
Planhat is named a Customer Success Leader by IDC
Vendor Assessment
•
10 minute read
Retention through education
Chris Regester
Panel Discussion
•
60 minute watch
Renewal strategies: The art of keeping customers
Ambera Cruz
Guide
•
6 minute read
The art of renewals
Gurprem Sagoo
Panel Discussion
•
30 minute watch
HubSpot x Planhat: Driving Growth and Retention
Ambera Cruz
Panel Discussion
•
50 minute watch
How to hit 120% NRR in 2024
Gurprem Sagoo
Panel Discussion
•
30 minute watch
Planhat is named a Customer Success Leader by IDC
Vendor Assessment
•
10 minute read
Retention through education
Chris Regester
Panel Discussion
•
60 minute watch
Renewal strategies: The art of keeping customers
Ambera Cruz
Guide
•
6 minute read
Planhat is named a Customer Success Leader by IDC
Vendor Assessment
•
10 minute read
Retention through education
Chris Regester
Panel Discussion
•
60 minute watch
Renewal strategies: The art of keeping customers
Ambera Cruz
Guide
•
6 minute read
The art of renewals
Gurprem Sagoo
Panel Discussion
•
30 minute watch
HubSpot x Planhat: Driving Growth and Retention
Ambera Cruz
Panel Discussion
•
50 minute watch
How to hit 120% NRR in 2024
Gurprem Sagoo
Panel Discussion
•
30 minute watch
Planhat is named a Customer Success Leader by IDC
Vendor Assessment
•
10 minute read
Retention through education
Chris Regester
Panel Discussion
•
60 minute watch
Renewal strategies: The art of keeping customers
Ambera Cruz
Guide
•
6 minute read
The art of renewals
Gurprem Sagoo
Panel Discussion
•
30 minute watch
HubSpot x Planhat: Driving Growth and Retention
Ambera Cruz
Panel Discussion
•
50 minute watch
How to hit 120% NRR in 2024
Gurprem Sagoo
Panel Discussion
•
30 minute watch
Our Perspective
Our Perspective
Our Perspective
Our Perspective
Planhat is named a Leader by Gartner and IDC
Kaveh Rostampor
Perspective
•
3 minute read
Reflecting on Planhat Open
Kaveh Rostampor
Perspective
•
2 minute read
Combining Intuitiveness and Power
Daniel Sternegard
Perspective
•
6 minute read
Our Next Chapter
Kaveh Rostampor
Perspective
•
4 minute read
Store of Stores
Ivars Mucenieks
Perspective
•
6 minute read
Planhat is named a Leader by Gartner and IDC
Kaveh Rostampor
Perspective
•
3 minute read
Reflecting on Planhat Open
Kaveh Rostampor
Perspective
•
2 minute read
Combining Intuitiveness and Power
Daniel Sternegard
Perspective
•
6 minute read
Planhat is named a Leader by Gartner and IDC
Kaveh Rostampor
Perspective
•
3 minute read
Reflecting on Planhat Open
Kaveh Rostampor
Perspective
•
2 minute read
Combining Intuitiveness and Power
Daniel Sternegard
Perspective
•
6 minute read
Our Next Chapter
Kaveh Rostampor
Perspective
•
4 minute read
Store of Stores
Ivars Mucenieks
Perspective
•
6 minute read
Planhat is named a Leader by Gartner and IDC
Kaveh Rostampor
Perspective
•
3 minute read
Reflecting on Planhat Open
Kaveh Rostampor
Perspective
•
2 minute read
Combining Intuitiveness and Power
Daniel Sternegard
Perspective
•
6 minute read
Our Next Chapter
Kaveh Rostampor
Perspective
•
4 minute read
Store of Stores
Ivars Mucenieks
Perspective
•
6 minute read
Thought-leading customer-centric content, direct to your inbox every month.
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Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB