Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Spotlight
Panel Discussion
•
60 minute watch
Retention through education
In this webinar, we dive into how to achieve sustained growth through education, and how shifting this focus can significantly impact customer loyalty and lifetime value.
Spotlight
Perspective
•
3 minute read
Planhat is named a Leader by Gartner and IDC
Planhat has recently been named a Leader by both Gartner and IDC, recognized for the completeness of our vision and our ability to execute.
Spotlight
Panel Discussion
•
60 minute watch
Retention through education
In this webinar, we dive into how to achieve sustained growth through education, and how shifting this focus can significantly impact customer loyalty and lifetime value.
Spotlight
Perspective
•
3 minute read
Planhat is named a Leader by Gartner and IDC
Planhat has recently been named a Leader by both Gartner and IDC, recognized for the completeness of our vision and our ability to execute.
Spotlight
Panel Discussion
•
60 minute watch
Retention through education
In this webinar, we dive into how to achieve sustained growth through education, and how shifting this focus can significantly impact customer loyalty and lifetime value.
Spotlight
Perspective
•
3 minute read
Planhat is named a Leader by Gartner and IDC
Planhat has recently been named a Leader by both Gartner and IDC, recognized for the completeness of our vision and our ability to execute.
Spotlight
Panel Discussion
•
60 minute watch
Retention through education
In this webinar, we dive into how to achieve sustained growth through education, and how shifting this focus can significantly impact customer loyalty and lifetime value.
Spotlight
Perspective
•
3 minute read
Planhat is named a Leader by Gartner and IDC
Planhat has recently been named a Leader by both Gartner and IDC, recognized for the completeness of our vision and our ability to execute.
Retention through education
Retention through education
The J-curve in CS
The J-curve in CS
AI in Customer Success
AI in Customer Success
Planhat is named a Leader by Gartner and IDC
Planhat is named a Leader by Gartner and IDC
How to fight churn as a CSM
How to fight churn as a CSM
What is a customer platform?
What is a customer platform?
Load More
Load More
Retention through education
The J-curve in CS
AI in Customer Success
Planhat is named a Leader by Gartner and IDC
How to fight churn as a CSM
What is a customer platform?
Load More
Retention through education
The J-curve in CS
AI in Customer Success
Planhat is named a Leader by Gartner and IDC
How to fight churn as a CSM
What is a customer platform?
Understand Your Customers
Understand Your Customers
Understand Your Customers
Understand Your Customers
What metrics matter in customer success?
What is customer success analytics?
What is a customer scorecard?
How do you evaluate customer success?
How to find patterns and drive outcomes proactively
Load More
What metrics matter in customer success?
What is customer success analytics?
What is a customer scorecard?
How do you evaluate customer success?
How to find patterns and drive outcomes proactively
Load More
What metrics matter in customer success?
What is customer success analytics?
What is a customer scorecard?
What metrics matter in customer success?
What is customer success analytics?
What is a customer scorecard?
How do you evaluate customer success?
How to find patterns and drive outcomes proactively
Accelerate time to value
Accelerate time to value
Accelerate time to value
Accelerate time to value
Moving from defense to offense in CS
How to drive time to value for customers in only 14 days
Building for company-wide customer success
Making usage data meaningful
The CSMs role in customer onboarding
Delivering customer outcomes with a value framework
Load More
Moving from defense to offense in CS
How to drive time to value for customers in only 14 days
Building for company-wide customer success
Making usage data meaningful
The CSMs role in customer onboarding
Delivering customer outcomes with a value framework
Load More
Moving from defense to offense in CS
How to drive time to value for customers in only 14 days
Building for company-wide customer success
Making usage data meaningful
Moving from defense to offense in CS
How to drive time to value for customers in only 14 days
Building for company-wide customer success
Making usage data meaningful
The CSMs role in customer onboarding
Delivering customer outcomes with a value framework
Deliver a world-class experience
Deliver a world-class experience
Deliver a world-class experience
Deliver a world-class experience
The J-curve in CS
Customer success metrics for SaaS
How to create true customer advocates
How to do high touch customer success (Part 1)
How to do high touch customer success (Part 2)
Delivering an outstanding customer experience at scale
The J-curve in CS
Customer success metrics for SaaS
How to create true customer advocates
How to do high touch customer success (Part 1)
How to do high touch customer success (Part 2)
Delivering an outstanding customer experience at scale
The J-curve in CS
Customer success metrics for SaaS
How to create true customer advocates
How to do high touch customer success (Part 1)
The J-curve in CS
Customer success metrics for SaaS
How to create true customer advocates
How to do high touch customer success (Part 1)
How to do high touch customer success (Part 2)
Delivering an outstanding customer experience at scale
Become customer-centric
Become customer-centric
Become customer-centric
Become customer-centric
How to scale CS from start-up to enterprise
Types of customer success analytics
The CCO: why you need one (and how to become one)
How to design CS for a mature organization
Why CS Matters: Securing Tech Stack Buy-In
Load More
How to scale CS from start-up to enterprise
Types of customer success analytics
The CCO: why you need one (and how to become one)
How to design CS for a mature organization
Why CS Matters: Securing Tech Stack Buy-In
Load More
How to scale CS from start-up to enterprise
Types of customer success analytics
The CCO: why you need one (and how to become one)
How to design CS for a mature organization
How to scale CS from start-up to enterprise
Types of customer success analytics
The CCO: why you need one (and how to become one)
How to design CS for a mature organization
Why CS Matters: Securing Tech Stack Buy-In
Optimize your customer organization
Optimize your customer organization
Optimize your customer organization
Optimize your customer organization
Customer success benchmarks
How are CSMs measured?
How to get promoted as a CSM
How PushPress Saves Time & Resources with Customer Platform
Roles in a Customer Success division
CS Career Navigation
Load More
Customer success benchmarks
How are CSMs measured?
How to get promoted as a CSM
How PushPress Saves Time & Resources with Customer Platform
Roles in a Customer Success division
CS Career Navigation
Load More
Customer success benchmarks
How are CSMs measured?
How to get promoted as a CSM
How PushPress Saves Time & Resources with Customer Platform
Customer success benchmarks
How are CSMs measured?
How to get promoted as a CSM
How PushPress Saves Time & Resources with Customer Platform
Roles in a Customer Success division
CS Career Navigation
Retain & grow your revenue
Retain & grow your revenue
Retain & grow your revenue
Retain & grow your revenue
Retention through education
How to fight churn as a CSM
What is a customer platform?
Net revenue retention in CS and beyond
What is a good customer growth rate?
How CS can prepare for VC investment
Load More
Retention through education
How to fight churn as a CSM
What is a customer platform?
Net revenue retention in CS and beyond
What is a good customer growth rate?
How CS can prepare for VC investment
Load More
Retention through education
How to fight churn as a CSM
What is a customer platform?
Net revenue retention in CS and beyond
Retention through education
How to fight churn as a CSM
What is a customer platform?
Net revenue retention in CS and beyond
What is a good customer growth rate?
How CS can prepare for VC investment
Our Perspective
Our Perspective
Our Perspective
Our Perspective
Store of Stores
Combining Intuitiveness and Power
Reflecting on Planhat Open
Store of Stores
Combining Intuitiveness and Power
Reflecting on Planhat Open
Store of Stores
Combining Intuitiveness and Power
Reflecting on Planhat Open
Store of Stores
Combining Intuitiveness and Power
Reflecting on Planhat Open
Thought-leading customer-centric content, direct to your inbox every month.
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Customers
© 2025 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2025 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2025 Planhat AB
