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Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Spotlight

Vendor Assessment

10 minute read

Planhat is named a Customer Success Leader by IDC

Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.

IDC

Spotlight

Perspective

3 minute read

Planhat is named a Leader by Gartner and IDC

Planhat has recently been named a Leader by both Gartner and IDC, recognized both for the completeness of our vision and our ability to execute on it.

Kaveh Rostampor

Spotlight

Vendor Assessment

10 minute read

Planhat is named a Customer Success Leader by IDC

Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.

IDC

Spotlight

Perspective

3 minute read

Planhat is named a Leader by Gartner and IDC

Planhat has recently been named a Leader by both Gartner and IDC, recognized both for the completeness of our vision and our ability to execute on it.

Kaveh Rostampor

Spotlight

Vendor Assessment

10 minute read

Planhat is named a Customer Success Leader by IDC

Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.

IDC

Spotlight

Perspective

3 minute read

Planhat is named a Leader by Gartner and IDC

Planhat has recently been named a Leader by both Gartner and IDC, recognized both for the completeness of our vision and our ability to execute on it.

Kaveh Rostampor

Spotlight

Vendor Assessment

10 minute read

Planhat is named a Customer Success Leader by IDC

Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.

IDC

Spotlight

Perspective

3 minute read

Planhat is named a Leader by Gartner and IDC

Planhat has recently been named a Leader by both Gartner and IDC, recognized both for the completeness of our vision and our ability to execute on it.

Kaveh Rostampor

All Topics

All Topics

All Topics
All Topics

Planhat is named a Customer Success Leader by IDC

Planhat is named a Customer Success Leader by IDC

Planhat is named a Leader by Gartner and IDC

Planhat is named a Leader by Gartner and IDC

Reflecting on Planhat Open

Reflecting on Planhat Open

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Planhat is named a Customer Success Leader by IDC

Planhat is named a Leader by Gartner and IDC

Reflecting on Planhat Open

Load More

Planhat is named a Customer Success Leader by IDC

Planhat is named a Leader by Gartner and IDC

Reflecting on Planhat Open

Understand Your Customers

Understand Your Customers

Understand Your Customers
Understand Your Customers

It's worth the risk: Managing and identifying risk in CS

It’s worth the risk: Identifying and managing risks in CS

The power of analytics in Customer Success

How to find patterns and drive outcomes proactively

AI in Customer Success

How do you evaluate customer success?

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It's worth the risk: Managing and identifying risk in CS

It’s worth the risk: Identifying and managing risks in CS

The power of analytics in Customer Success

How to find patterns and drive outcomes proactively

AI in Customer Success

How do you evaluate customer success?

Load More

It's worth the risk: Managing and identifying risk in CS

It’s worth the risk: Identifying and managing risks in CS

The power of analytics in Customer Success

How to find patterns and drive outcomes proactively

It's worth the risk: Managing and identifying risk in CS

It’s worth the risk: Identifying and managing risks in CS

The power of analytics in Customer Success

How to find patterns and drive outcomes proactively

AI in Customer Success

How do you evaluate customer success?

Accelerate time to value

Accelerate time to value

Accelerate time to value
Accelerate time to value

Top ways AI powers Customer Success

Mastering AI in Customer Success

Delivering customer outcomes with a value framework

The CSMs role in customer onboarding

Making usage data meaningful

Building for company-wide customer success

Load More

Top ways AI powers Customer Success

Mastering AI in Customer Success

Delivering customer outcomes with a value framework

The CSMs role in customer onboarding

Making usage data meaningful

Building for company-wide customer success

Load More

Top ways AI powers Customer Success

Mastering AI in Customer Success

Delivering customer outcomes with a value framework

The CSMs role in customer onboarding

Top ways AI powers Customer Success

Mastering AI in Customer Success

Delivering customer outcomes with a value framework

The CSMs role in customer onboarding

Making usage data meaningful

Building for company-wide customer success

Deliver a world-class experience

Deliver a world-class experience

Deliver a world-class experience
Deliver a world-class experience

The J-curve in CS

Delivering an outstanding customer experience at scale

How to do high touch customer success (Part 2)

How to do high touch customer success (Part 1)

How to create true customer advocates

Customer success metrics for SaaS

The J-curve in CS

Delivering an outstanding customer experience at scale

How to do high touch customer success (Part 2)

How to do high touch customer success (Part 1)

How to create true customer advocates

Customer success metrics for SaaS

The J-curve in CS

Delivering an outstanding customer experience at scale

How to do high touch customer success (Part 2)

How to do high touch customer success (Part 1)

The J-curve in CS

Delivering an outstanding customer experience at scale

How to do high touch customer success (Part 2)

How to do high touch customer success (Part 1)

How to create true customer advocates

Customer success metrics for SaaS

Become customer-centric

Become customer-centric

Become customer-centric
Become customer-centric

When AI can't compete: The advantage of emotional intelligence

What does it take to be a Chief Customer Officer?

What does it take to be a VP of Customer Success?

What does it take to be a Director of Customer Success?

Transition into Customer Success

Planhat Experts: The State of Customer Success

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When AI can't compete: The advantage of emotional intelligence

What does it take to be a Chief Customer Officer?

What does it take to be a VP of Customer Success?

What does it take to be a Director of Customer Success?

Transition into Customer Success

Planhat Experts: The State of Customer Success

Load More

When AI can't compete: The advantage of emotional intelligence

What does it take to be a Chief Customer Officer?

What does it take to be a VP of Customer Success?

What does it take to be a Director of Customer Success?

When AI can't compete: The advantage of emotional intelligence

What does it take to be a Chief Customer Officer?

What does it take to be a VP of Customer Success?

What does it take to be a Director of Customer Success?

Transition into Customer Success

Planhat Experts: The State of Customer Success

Optimize your customer organization

Optimize your customer organization

Optimize your customer organization
Optimize your customer organization

Community in motion

Branching out: Exploring the roles of Customer Success

Implementing Customer Success Software: Step-by-Step Guide

Being data-driven, are we there yet?

Data-driven customer success: Powering customer retention in 2024

Towards Workflow 2.0: Introducing Projects & Sequences

Load More

Community in motion

Branching out: Exploring the roles of Customer Success

Implementing Customer Success Software: Step-by-Step Guide

Being data-driven, are we there yet?

Data-driven customer success: Powering customer retention in 2024

Towards Workflow 2.0: Introducing Projects & Sequences

Load More

Community in motion

Branching out: Exploring the roles of Customer Success

Implementing Customer Success Software: Step-by-Step Guide

Being data-driven, are we there yet?

Community in motion

Branching out: Exploring the roles of Customer Success

Implementing Customer Success Software: Step-by-Step Guide

Being data-driven, are we there yet?

Data-driven customer success: Powering customer retention in 2024

Towards Workflow 2.0: Introducing Projects & Sequences

Retain & grow your revenue

Retain & grow your revenue

Retain & grow your revenue
Retain & grow your revenue

Retention through education

Renewal strategies: The art of keeping customers

The art of renewals

HubSpot x Planhat: Driving Growth and Retention

How to hit 120% NRR in 2024

Customer success is not sales

Load More

Retention through education

Renewal strategies: The art of keeping customers

The art of renewals

HubSpot x Planhat: Driving Growth and Retention

How to hit 120% NRR in 2024

Customer success is not sales

Load More

Retention through education

Renewal strategies: The art of keeping customers

The art of renewals

HubSpot x Planhat: Driving Growth and Retention

Retention through education

Renewal strategies: The art of keeping customers

The art of renewals

HubSpot x Planhat: Driving Growth and Retention

How to hit 120% NRR in 2024

Customer success is not sales

Our Perspective

Our Perspective

Our Perspective
Our Perspective

Reflecting on Planhat Open

Combining Intuitiveness and Power

Store of Stores

Reflecting on Planhat Open

Combining Intuitiveness and Power

Store of Stores

Reflecting on Planhat Open

Combining Intuitiveness and Power

Store of Stores

Reflecting on Planhat Open

Combining Intuitiveness and Power

Store of Stores