Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Spotlight
Perspective
•
3 minute read
Planhat is named a Leader by Gartner
Planhat has been named a Leader in the Gartner Magic Quadrant, recognized both for the completeness of our vision and our ability to execute on it.
Kaveh Rostampor
Spotlight
Perspective
•
2 minute read
Reflecting on Planhat Open
A love letter from the CEO reflecting on Planhat Open 2024, our annual non-conference – set in the hills of Malibu, California.
Kaveh Rostampor
Spotlight
Perspective
•
3 minute read
Planhat is named a Leader by Gartner
Planhat has been named a Leader in the Gartner Magic Quadrant, recognized both for the completeness of our vision and our ability to execute on it.
Kaveh Rostampor
Spotlight
Perspective
•
2 minute read
Reflecting on Planhat Open
A love letter from the CEO reflecting on Planhat Open 2024, our annual non-conference – set in the hills of Malibu, California.
Kaveh Rostampor
Spotlight
Perspective
•
3 minute read
Planhat is named a Leader by Gartner
Planhat has been named a Leader in the Gartner Magic Quadrant, recognized both for the completeness of our vision and our ability to execute on it.
Kaveh Rostampor
Spotlight
Perspective
•
2 minute read
Reflecting on Planhat Open
A love letter from the CEO reflecting on Planhat Open 2024, our annual non-conference – set in the hills of Malibu, California.
Kaveh Rostampor
Spotlight
Perspective
•
3 minute read
Planhat is named a Leader by Gartner
Planhat has been named a Leader in the Gartner Magic Quadrant, recognized both for the completeness of our vision and our ability to execute on it.
Kaveh Rostampor
Spotlight
Perspective
•
2 minute read
Reflecting on Planhat Open
A love letter from the CEO reflecting on Planhat Open 2024, our annual non-conference – set in the hills of Malibu, California.
Kaveh Rostampor
Perspective
•
3 minute read
Planhat is named a Leader by Gartner
Kaveh Rostampor
Perspective
•
2 minute read
Reflecting on Planhat Open
Kaveh Rostampor
Perspective
•
6 minute read
Combining Intuitiveness and Power
Daniel Sternegard
Perspective
•
4 minute read
Our Next Chapter
Kaveh Rostampor
Perspective
•
6 minute read
Store of Stores
Ivars Mucenieks
Guide
•
6 minute read
Renewal strategies: The art of keeping customers
Ambera Cruz
Perspective
•
3 minute read
Planhat is named a Leader by Gartner
Kaveh Rostampor
Perspective
•
2 minute read
Reflecting on Planhat Open
Kaveh Rostampor
Perspective
•
6 minute read
Combining Intuitiveness and Power
Daniel Sternegard
Perspective
•
3 minute read
Planhat is named a Leader by Gartner
Kaveh Rostampor
Perspective
•
2 minute read
Reflecting on Planhat Open
Kaveh Rostampor
Perspective
•
6 minute read
Combining Intuitiveness and Power
Daniel Sternegard
Perspective
•
4 minute read
Our Next Chapter
Kaveh Rostampor
Perspective
•
6 minute read
Store of Stores
Ivars Mucenieks
Guide
•
6 minute read
Renewal strategies: The art of keeping customers
Ambera Cruz
Perspective
•
3 minute read
Planhat is named a Leader by Gartner
Kaveh Rostampor
Perspective
•
2 minute read
Reflecting on Planhat Open
Kaveh Rostampor
Perspective
•
6 minute read
Combining Intuitiveness and Power
Daniel Sternegard
Perspective
•
4 minute read
Our Next Chapter
Kaveh Rostampor
Perspective
•
6 minute read
Store of Stores
Ivars Mucenieks
Guide
•
6 minute read
Renewal strategies: The art of keeping customers
Ambera Cruz
Understand your customers
Understand your customers
Understand your customers
Understand your customers
Nothing here yet!
Nothing here yet!
Nothing here yet!
Nothing here yet!
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Guide
•
4 minute read
How do you evaluate customer success?
Jonas Terning
Guide
•
3 minute read
What is a customer scorecard?
Jonas Terning
Guide
•
4 minute read
What is customer success analytics?
Jonas Terning
Guide
•
7 minute read
What metrics matter in customer success?
Ben Rohloff
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Guide
•
4 minute read
How do you evaluate customer success?
Jonas Terning
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Guide
•
4 minute read
How do you evaluate customer success?
Jonas Terning
Guide
•
3 minute read
What is a customer scorecard?
Jonas Terning
Guide
•
4 minute read
What is customer success analytics?
Jonas Terning
Guide
•
7 minute read
What metrics matter in customer success?
Ben Rohloff
Guide
•
5 minute read
It's worth the risk: Managing and identifying risk in CS
Ambera Cruz
Guide
•
8 minute read
The power of analytics in Customer Success
Jonas Terning
Guide
•
4 minute read
How do you evaluate customer success?
Jonas Terning
Guide
•
3 minute read
What is a customer scorecard?
Jonas Terning
Guide
•
4 minute read
What is customer success analytics?
Jonas Terning
Guide
•
7 minute read
What metrics matter in customer success?
Ben Rohloff
Accelerate time to value
Accelerate time to value
Accelerate time to value
Accelerate time to value
Guide
•
6 minute read
Top ways AI powers Customer Success
Ambera Cruz
Guide
•
7 minute read
Top 5 customer success best practices for SaaS
Jonas Terning
Guide
•
7 minute read
Customer success onboarding: Keep new customers happy
Jonas Terning
Product Update
•
3 minute read
Building for company-wide customer success
Alberto Lambert
Panel Discussion
•
30 minute watch
Mastering AI in Customer Success
Gurprem Sagoo
Speaker Session
•
30 minute watch
The CSMs role in customer onboarding
Gurprem Sagoo
Guide
•
6 minute read
Top ways AI powers Customer Success
Ambera Cruz
Guide
•
7 minute read
Top 5 customer success best practices for SaaS
Jonas Terning
Guide
•
7 minute read
Customer success onboarding: Keep new customers happy
Jonas Terning
Guide
•
6 minute read
Top ways AI powers Customer Success
Ambera Cruz
Guide
•
7 minute read
Top 5 customer success best practices for SaaS
Jonas Terning
Guide
•
7 minute read
Customer success onboarding: Keep new customers happy
Jonas Terning
Product Update
•
3 minute read
Making usage data meaningful
Alberto Lambert
Product Update
•
3 minute read
Building for company-wide customer success
Alberto Lambert
Panel Discussion
•
30 minute watch
Mastering AI in Customer Success
Gurprem Sagoo
Guide
•
6 minute read
Top ways AI powers Customer Success
Ambera Cruz
Guide
•
7 minute read
Top 5 customer success best practices for SaaS
Jonas Terning
Guide
•
7 minute read
Customer success onboarding: Keep new customers happy
Jonas Terning
Product Update
•
3 minute read
Building for company-wide customer success
Alberto Lambert
Panel Discussion
•
30 minute watch
Mastering AI in Customer Success
Gurprem Sagoo
Speaker Session
•
30 minute watch
The CSMs role in customer onboarding
Gurprem Sagoo
Deliver a world-class experience
Deliver a world-class experience
Deliver a world-class experience
Deliver a world-class experience
Guide
•
5 minute read
Customer success metrics for SaaS
Jonas Terning
Panel Discussion
•
30 minute watch
Delivering an outstanding customer experience at scale
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 2)
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 1)
Gurprem Sargoo
Speaker Session
•
30 minute watch
How to create true customer advocates
Gurprem Sagoo
Guide
•
5 minute read
Customer success metrics for SaaS
Jonas Terning
Panel Discussion
•
30 minute watch
Delivering an outstanding customer experience at scale
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 2)
Gurprem Sagoo
Guide
•
5 minute read
Customer success metrics for SaaS
Jonas Terning
Panel Discussion
•
30 minute watch
Delivering an outstanding customer experience at scale
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 2)
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 1)
Gurprem Sargoo
Speaker Session
•
30 minute watch
How to create true customer advocates
Gurprem Sagoo
Meet-Up
Customer Success in Manchester
Guide
•
5 minute read
Customer success metrics for SaaS
Jonas Terning
Panel Discussion
•
30 minute watch
Delivering an outstanding customer experience at scale
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 2)
Gurprem Sagoo
Speaker Session
•
30 minute watch
How to do high touch customer success (Part 1)
Gurprem Sargoo
Speaker Session
•
30 minute watch
How to create true customer advocates
Gurprem Sagoo
Become customer-centric
Become customer-centric
Become customer-centric
Become customer-centric
Guide
•
40 minute watch
Why CS Matters: Securing Tech Stack Buy-In
Christian Jakenfelds
Guide
•
7 minute read
Types of customer success analytics
Doa Sarris
Guide
•
8 minute read
How to use customer success analytics to improve retention
Jonas Terning
Panel Discussion
•
30 minute watch
When AI can't compete: The advantage of emotional intelligence
Katie Culp
Panel Discussion
•
1 hour watch
What does it take to be a Chief Customer Officer?
Christian Jakenfelds
Panel Discussion
•
58 minute watch
What does it take to be a VP of Customer Success?
Christian Jakenfelds
Guide
•
40 minute watch
Why CS Matters: Securing Tech Stack Buy-In
Christian Jakenfelds
Guide
•
7 minute read
Types of customer success analytics
Doa Sarris
Guide
•
8 minute read
How to use customer success analytics to improve retention
Jonas Terning
Guide
•
40 minute watch
Why CS Matters: Securing Tech Stack Buy-In
Christian Jakenfelds
Guide
•
7 minute read
Types of customer success analytics
Doa Sarris
Guide
•
8 minute read
How to use customer success analytics to improve retention
Jonas Terning
Panel Discussion
•
30 minute watch
When AI can't compete: The advantage of emotional intelligence
Katie Culp
Panel Discussion
•
1 hour watch
What does it take to be a Chief Customer Officer?
Christian Jakenfelds
Panel Discussion
•
58 minute watch
What does it take to be a VP of Customer Success?
Christian Jakenfelds
Guide
•
40 minute watch
Why CS Matters: Securing Tech Stack Buy-In
Christian Jakenfelds
Guide
•
7 minute read
Types of customer success analytics
Doa Sarris
Guide
•
8 minute read
How to use customer success analytics to improve retention
Jonas Terning
Panel Discussion
•
30 minute watch
When AI can't compete: The advantage of emotional intelligence
Katie Culp
Panel Discussion
•
1 hour watch
What does it take to be a Chief Customer Officer?
Christian Jakenfelds
Panel Discussion
•
58 minute watch
What does it take to be a VP of Customer Success?
Christian Jakenfelds
Optimize your customer organization
Optimize your customer organization
Optimize your customer organization
Optimize your customer organization
Guide
•
8 minute read
Implementing Customer Success Software: Step-by-Step Guide
Ambera Cruz
Guide
•
5 minute read
Being data-driven, are we there yet?
Ambera Cruz
Guide
•
8 minute read
Roles in a Customer Success division
Alexander Ehrensvärd
Guide
•
4 minute read
How are CSMs measured?
Jonas Terning
Guide
•
6 minute read
Customer success benchmarks
Christoffer von Berens
Guide
•
6 minute read
Customer Success Managers: A necessity for customer success
Jonas Terning
Guide
•
8 minute read
Implementing Customer Success Software: Step-by-Step Guide
Ambera Cruz
Guide
•
5 minute read
Being data-driven, are we there yet?
Ambera Cruz
Guide
•
8 minute read
Roles in a Customer Success division
Alexander Ehrensvärd
Guide
•
8 minute read
Implementing Customer Success Software: Step-by-Step Guide
Ambera Cruz
Guide
•
5 minute read
Being data-driven, are we there yet?
Ambera Cruz
Guide
•
8 minute read
Roles in a Customer Success division
Alexander Ehrensvärd
Guide
•
4 minute read
How are CSMs measured?
Jonas Terning
Guide
•
6 minute read
Customer success benchmarks
Christoffer von Berens
Guide
•
6 minute read
Customer Success Managers: A necessity for customer success
Jonas Terning
Guide
•
8 minute read
Implementing Customer Success Software: Step-by-Step Guide
Ambera Cruz
Guide
•
5 minute read
Being data-driven, are we there yet?
Ambera Cruz
Guide
•
8 minute read
Roles in a Customer Success division
Alexander Ehrensvärd
Guide
•
4 minute read
How are CSMs measured?
Jonas Terning
Guide
•
6 minute read
Customer success benchmarks
Christoffer von Berens
Guide
•
6 minute read
Customer Success Managers: A necessity for customer success
Jonas Terning
Retain & grow your revenue
Retain & grow your revenue
Retain & grow your revenue
Retain & grow your revenue
Guide
•
6 minute read
Renewal strategies: The art of keeping customers
Ambera Cruz
Guide
•
4 minute read
What is a good net dollar retention benchmark?
Rob Mahoney
Guide
•
3 minute read
How do you increase net dollar retention?
Jonas Terning
Guide
•
4 minute read
What is a good retention metric?
Christoffer von Behrens
Guide
•
4 minute read
What is NRR in SaaS?
Jonas Terning
Guide
•
5 minute read
What's the difference between gross and net retention?
Jonas Terning
Guide
•
6 minute read
Renewal strategies: The art of keeping customers
Ambera Cruz
Guide
•
4 minute read
What is a good net dollar retention benchmark?
Rob Mahoney
Guide
•
3 minute read
How do you increase net dollar retention?
Jonas Terning
Guide
•
6 minute read
Renewal strategies: The art of keeping customers
Ambera Cruz
Guide
•
4 minute read
What is a good net dollar retention benchmark?
Rob Mahoney
Guide
•
3 minute read
How do you increase net dollar retention?
Jonas Terning
Guide
•
4 minute read
What is a good retention metric?
Christoffer von Behrens
Guide
•
4 minute read
What is NRR in SaaS?
Jonas Terning
Guide
•
5 minute read
What's the difference between gross and net retention?
Jonas Terning
Guide
•
6 minute read
Renewal strategies: The art of keeping customers
Ambera Cruz
Guide
•
4 minute read
What is a good net dollar retention benchmark?
Rob Mahoney
Guide
•
3 minute read
How do you increase net dollar retention?
Jonas Terning
Guide
•
4 minute read
What is a good retention metric?
Christoffer von Behrens
Guide
•
4 minute read
What is NRR in SaaS?
Jonas Terning
Guide
•
5 minute read
What's the difference between gross and net retention?
Jonas Terning
Our Perspective
Our Perspective
Our Perspective
Our Perspective
Perspective
•
3 minute read
Planhat is named a Leader by Gartner
Kaveh Rostampor
Perspective
•
2 minute read
Reflecting on Planhat Open
Kaveh Rostampor
Perspective
•
6 minute read
Combining Intuitiveness and Power
Daniel Sternegard
Perspective
•
4 minute read
Our Next Chapter
Kaveh Rostampor
Perspective
•
6 minute read
Store of Stores
Ivars Mucenieks
Perspective
•
3 minute read
Planhat is named a Leader by Gartner
Kaveh Rostampor
Perspective
•
2 minute read
Reflecting on Planhat Open
Kaveh Rostampor
Perspective
•
6 minute read
Combining Intuitiveness and Power
Daniel Sternegard
Perspective
•
3 minute read
Planhat is named a Leader by Gartner
Kaveh Rostampor
Perspective
•
2 minute read
Reflecting on Planhat Open
Kaveh Rostampor
Perspective
•
6 minute read
Combining Intuitiveness and Power
Daniel Sternegard
Perspective
•
4 minute read
Our Next Chapter
Kaveh Rostampor
Perspective
•
6 minute read
Store of Stores
Ivars Mucenieks
Perspective
•
3 minute read
Planhat is named a Leader by Gartner
Kaveh Rostampor
Perspective
•
2 minute read
Reflecting on Planhat Open
Kaveh Rostampor
Perspective
•
6 minute read
Combining Intuitiveness and Power
Daniel Sternegard
Perspective
•
4 minute read
Our Next Chapter
Kaveh Rostampor
Perspective
•
6 minute read
Store of Stores
Ivars Mucenieks
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB