Winning post–sales
Winning post–sales
in the agentic era
in the agentic era
november 10, 2026
november 10, 2026
november 10, 2026
november 10, 2026
PROTEIN STUDIOS, LONDON
PROTEIN STUDIOS, LONDON
PROTEIN STUDIOS, LONDON
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The post-sales function has entered a new era. Yesterday's tried-and-tested tools are today's legacy machines. Yet, the industry remains dominated by speculative hype and untested hypotheses. FRONTIER brings together commercial leaders deploying AI to win. Hear stories direct from the field, trade market-tested tactics, and discover the techniques and technologies powering tomorrow's post-sale winners.
JOIN 400+ post-sales leaders IN LONDON to push the frontier.
Join 400+ post-sales leaders in London to push the frontier.
JOIN 400+ post-sales leaders IN LONDON to push the frontier.
JOIN 400+ post-sales leaders IN LONDON to push the frontier.
Speakers
Speakers
Speakers
Paul Bonnet
General Partner
Paul Bonnet
General Partner
Adrian Beck
Global VP, Customer Success
Adrian Beck
Global VP, Customer Success
Kaveh Rostampor
CEO & Co-Founder
Kaveh Rostampor
CEO & Co-Founder
Adrian Blair
CEO
Adrian Blair
CEO
Vanessa Piacente
Vice President of Global Adoption
Vanessa Piacente
Vice President of Global Adoption
Phillip Eaton
Customer Success Leader
Phillip Eaton
Customer Success Leader
Mimi Billing
Tech Journalist, Advisor
Mimi Billing
Tech Journalist, Advisor
Liam Sexton
Strategic AI Adoption
Liam Sexton
Strategic AI Adoption
Carly Rogers
Vice President of Customer Success, EMEA
Carly Rogers
Vice President of Customer Success, EMEA
Scott Lerner
SVP Global Services
Scott Lerner
SVP Global Services
Dan Sixsmith
VP Strategic Ecosystem Growth
Dan Sixsmith
VP Strategic Ecosystem Growth
Grant Watling
Chief Customer Officer
Grant Watling
Chief Customer Officer
Kaveh Rostampor
CEO & Co-Founder
Adrian Blair
CEO
Vanessa Piacente
Vice President of Global Adoption
Phillip Eaton
Customer Success Leader
Kaveh Rostampor
CEO & Co-Founder
Adrian Blair
CEO
Vanessa Piacente
Vice President of Global Adoption
Phillip Eaton
Customer Success Leader
Win the agentic era
Win the agentic era
Win the agentic era
LEARN FROM AI + POST-SALE LEADERS
OPERATING AT THE FRONTIER
LEARN FROM AI + POST-SALE LEADERS
OPERATING AT THE FRONTIER
LEARN FROM AI + POST-SALE LEADERS
OPERATING AT THE FRONTIER
TRADE TACTICS WITH PEERS
TRANSFORMING THEIR ORGS
TRADE TACTICS WITH PEERS
TRANSFORMING THEIR ORGS
TRADE TACTICS WITH PEERS
TRANSFORMING THEIR ORGS
DISCOVER THE AGENTIC TECHNOLOGY
DEFINING WHAT’S POSSIBLE
DISCOVER THE AGENTIC TECHNOLOGY
DEFINING WHAT’S POSSIBLE
DISCOVER THE AGENTIC TECHNOLOGY
DEFINING WHAT’S POSSIBLE
I usually say no to conferences...Planhat flipped this on its head and created space for real conversations, shared context, and ideas.”
“
VP Customer Success, Global Data
I usually say no to conferences...Planhat flipped this on its head and created space for real conversations, shared context, and ideas.”
“
VP Customer Success, Global Data
I usually say no to conferences...Planhat flipped this on its head and created space for real conversations, shared context, and ideas.”
“
VP Customer Success, Global Data
The conversations were real, the energy was high, and the connections made were the kind that actually stick.”
“
VP of Client Engagement, Symetri
The conversations were real, the energy was high, and the connections made were the kind that actually stick.”
“
VP of Client Engagement, Symetri
The conversations were real, the energy was high, and the connections made were the kind that actually stick.”
“
VP of Client Engagement, Symetri
If you’ve been burned by conferences before, this one’s different. The kind of different that makes you reconsider your priorities.”
“
Senior Customer Success Manager, OnsiteIQ
If you’ve been burned by conferences before, this one’s different. The kind of different that makes you reconsider your priorities.”
“
Senior Customer Success Manager, OnsiteIQ
If you’ve been burned by conferences before, this one’s different. The kind of different that makes you reconsider your priorities.”
“
Senior Customer Success Manager, OnsiteIQ
Agenda
Agenda
Agenda
time
Session
Welcome to Frontier
With
Amberā Cruz
Head of Marketing
Planhat
Welcome to Frontier
Welcome to Frontier
Commercial Functions Are Collapsing
With
Kaveh Rostampor
CEO & Co-Founder
Planhat
Commercial Functions Are Collapsing
Commercial Functions Are Collapsing
Building for Enterprise Autonomy
With
Daniel Sternegard
VP of Product
Planhat
Building for Enterprise Autonomy
Building for Enterprise Autonomy
The Two Sides of AI: Channeling AI Experimentation at Enterprise Scale
With
Scott Lerner
SVP Global Services
Akamai Technologies
The Two Sides of AI: Channeling AI Experimentation at Enterprise Scale
The Two Sides of AI: Channeling AI Experimentation at Enterprise Scale
What Customer Trust Means in the Age of AI
With
Adrian Blair
CEO
Trustpilot
Mimi Billing
Tech Journalist, Advisor
Sifted
What Customer Trust Means in the Age of AI
What Customer Trust Means in the Age of AI
Moving Faster, Staying Closer: Professional Services in the Agentic Era
With
Sean Conway
Global Vice President of Services
Findem
Doug Modic
Senior Vice President, Global Professional Services
Keyfactor
Julia Sommarlund
Product Manager
Planhat
Tom Broome
Global Head of Professional Services
Personio
Moving Faster, Staying Closer: Professional Services in the Agentic Era
Moving Faster, Staying Closer: Professional Services in the Agentic Era
Same Problems, New Playbook: How AI Is Rewriting Post-Sales
With
Vanessa Piacente
Vice President of Global Adoption
ElevenLabs
Carly Rogers
Vice President of Customer Success, EMEA
Synthesia
Jennifer Yorke
Chief Customer Officer
Omertria
Michael Marshall
Global Post Merger Integration Lead, Customer Success
Same Problems, New Playbook: How AI Is Rewriting Post-Sales
Same Problems, New Playbook: How AI Is Rewriting Post-Sales
The Promise Gap: Improving Renewal Rates with Documented Value
The Promise Gap: Improving Renewal Rates with Documented Value
The Promise Gap: Improving Renewal Rates with Documented Value
Forward Deployed Engineers: Hire for the Last Mile, Build for the Long Run
With
Joanna Graiver
Principal
MMC Ventures
Elina Mäkelä
Senior AI Deployment Strategist
Sana
Nelson Nunes
Global Head of Forward Deployed Engineering
Planhat
Romil Depala
Head of AI
Silvertree
Stephen O'Connor
Director, Forward Deployed Engineering
Intercom
Forward Deployed Engineers: Hire for the Last Mile, Build for the Long Run
Forward Deployed Engineers: Hire for the Last Mile, Build for the Long Run
Signal Over Noise: Measuring AI's Impact at Hyper-Growth Speed
With
Phillip Eaton
Customer Success Leader
Harvey
Diana Heislere
Head of Customer Success
Lovable
Cameron Monfared
Global Head of Customer Success & Technical Consulting
Ramp
Malin Skoglund
EVP Global Deployment Strategy
Planhat
Signal Over Noise: Measuring AI's Impact at Hyper-Growth Speed
Signal Over Noise: Measuring AI's Impact at Hyper-Growth Speed
NRR Starts at "Hello": Engineering Post-Sales Success During the Pitch
With
Thomas Smeallie
EVP, Global Sales
Planhat
Guy Fenton
Global Director of Sales
deel
Oscar Carlsson
Chief Revenue Officer
Framer
Martina Domenicali
Co-founder & CRO
Lexroom
NRR Starts at "Hello": Engineering Post-Sales Success During the Pitch
NRR Starts at "Hello": Engineering Post-Sales Success During the Pitch
The Value Creation Window: Where Is the AI Payoff?
With
Grant Watling
Chief Customer Officer
Hg
Rajiv Dhokia
Partner
Sprints
The Value Creation Window: Where Is the AI Payoff?
The Value Creation Window: Where Is the AI Payoff?
Follow the Money: The Future of SaaS, Services, and AI
With
Erik Holm
CFO
Planhat
Kaveh Rostampor
CEO & Co-Founder
Planhat
Paul Bonnet
General Partner
20VC
Follow the Money: The Future of SaaS, Services, and AI
Follow the Money: The Future of SaaS, Services, and AI
How Far Can AI Take Customer Success?
With
Adèle Dugré
VP Customer Experience
Dust
How Far Can AI Take Customer Success?
How Far Can AI Take Customer Success?
The Trial of the CSM: Guilty of Being Obsolete
With
Mimi Billing
Tech Journalist, Advisor
Sifted
Nick Taylor
Head of Customer Success
Granola
Liam Sexton
Strategic AI Adoption
OpenAI
Adrian Beck
Global VP, Customer Success
Wiz
Violaine Yziquel
Chief Customer Officer
Fyxer
The Trial of the CSM: Guilty of Being Obsolete
The Trial of the CSM: Guilty of Being Obsolete
The Next Frontier
With
Amberā Cruz
Head of Marketing
Planhat
The Next Frontier
The Next Frontier
Pricing
Pricing
Super Early Bird Ticket
sold out
75% Off
£99
Early Bird Ticket
sold out
25% Off
£299
Standard Ticket
on sale
£399
Super Early Bird Ticket
sold out
75% Off
£99
Early Bird Ticket
sold out
25% Off
£299
Standard Ticket
on sale
£399
FAQ
FAQ
FAQ
What is Frontier?
Frontier is where Europe’s most forward-thinking post-sales leaders come together to get ahead of what’s next. The day is built around honest discussions, explorations of the tech driving the change, and live demos from teams already scaling Applied AI across post-sales.
What is Frontier?
Frontier is where Europe’s most forward-thinking post-sales leaders come together to get ahead of what’s next. The day is built around honest discussions, explorations of the tech driving the change, and live demos from teams already scaling Applied AI across post-sales.
What is Frontier?
Frontier is where Europe’s most forward-thinking post-sales leaders come together to get ahead of what’s next. The day is built around honest discussions, explorations of the tech driving the change, and live demos from teams already scaling Applied AI across post-sales.
What is Frontier?
Frontier is where Europe’s most forward-thinking post-sales leaders come together to get ahead of what’s next. The day is built around honest discussions, explorations of the tech driving the change, and live demos from teams already scaling Applied AI across post-sales.
Who Is Frontier For?
Frontier is designed for post-sales leaders and commercial decision-makers defining how their organisations deploy AI to drive revenue growth and efficiency. Attend hands-on sessions designed to accelerate your transition, regardless of whether you’re just getting started or already driving massive transformation.
Who Is Frontier For?
Frontier is designed for post-sales leaders and commercial decision-makers defining how their organisations deploy AI to drive revenue growth and efficiency. Attend hands-on sessions designed to accelerate your transition, regardless of whether you’re just getting started or already driving massive transformation.
Who Is Frontier For?
Frontier is designed for post-sales leaders and commercial decision-makers defining how their organisations deploy AI to drive revenue growth and efficiency. Attend hands-on sessions designed to accelerate your transition, regardless of whether you’re just getting started or already driving massive transformation.
Who Is Frontier For?
Frontier is designed for post-sales leaders and commercial decision-makers defining how their organisations deploy AI to drive revenue growth and efficiency. Attend hands-on sessions designed to accelerate your transition, regardless of whether you’re just getting started or already driving massive transformation.
What’s Included For Food And Drink?
Coffee, pastries and lunch will be provided throughout the day. We will also have food and drinks available at the Happy Hour reception.
What’s Included For Food And Drink?
Coffee, pastries and lunch will be provided throughout the day. We will also have food and drinks available at the Happy Hour reception.
What’s Included For Food And Drink?
Coffee, pastries and lunch will be provided throughout the day. We will also have food and drinks available at the Happy Hour reception.
What’s Included For Food And Drink?
Coffee, pastries and lunch will be provided throughout the day. We will also have food and drinks available at the Happy Hour reception.
Will Photos Or Video Be Captured During The Event?
Yes, photography and video will be taken throughout to capture the event. By attending, you agree you may appear in related content such as recordings, demos, recap videos or social posts.
Will Photos Or Video Be Captured During The Event?
Yes, photography and video will be taken throughout to capture the event. By attending, you agree you may appear in related content such as recordings, demos, recap videos or social posts.
Will Photos Or Video Be Captured During The Event?
Yes, photography and video will be taken throughout to capture the event. By attending, you agree you may appear in related content such as recordings, demos, recap videos or social posts.
Will Photos Or Video Be Captured During The Event?
Yes, photography and video will be taken throughout to capture the event. By attending, you agree you may appear in related content such as recordings, demos, recap videos or social posts.
Are Tickets Refundable?
Tickets are non-refundable, but may be transferred to another person. Please reach out to the Frontier team for assistance.
Are Tickets Refundable?
Tickets are non-refundable, but may be transferred to another person. Please reach out to the Frontier team for assistance.
Are Tickets Refundable?
Tickets are non-refundable, but may be transferred to another person. Please reach out to the Frontier team for assistance.
Are Tickets Refundable?
Tickets are non-refundable, but may be transferred to another person. Please reach out to the Frontier team for assistance.
Who can I contact for assistance?
Please reach out to frontier@planhat.com.
Who can I contact for assistance?
Please reach out to frontier@planhat.com.
Who can I contact for assistance?
Please reach out to frontier@planhat.com.
Who can I contact for assistance?
Please reach out to frontier@planhat.com.
Winning Post-Sales in the Agentic Era
Winning Post-Sales in the Agentic Era
Winning Post-Sales in the Agentic Era
Winning Post-Sales in the Agentic Era
november 10, 2026
november 10, 2026
november 10, 2026
november 10, 2026
PROTEIN STUDIOS, LONDON
PROTEIN STUDIOS, LONDON
PROTEIN STUDIOS, LONDON
PROTEIN STUDIOS, LONDON