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Hong Kong city aerial view.

Financial Services

Build returns-driven relationships

Grow and retain your client base by delivering exceptional service. Planhat is a system of action that empowers you to optimise staffing and task allocations, run collaborative client journeys and report on value delivery at scale.

Get started

Hong Kong city aerial view.

Financial Services

Build returns-driven relationships

Grow and retain your client base by delivering exceptional service. Planhat is a system of action that empowers you to optimise staffing and task allocations, run collaborative client journeys and report on value delivery at scale.

Get started

Hong Kong city aerial view.

Financial Services

Build returns-driven relationships

Grow and retain your client base by delivering exceptional service. Planhat is a system of action that empowers you to optimise staffing and task allocations, run collaborative client journeys and report on value delivery at scale.

Get started

Hong Kong city aerial view.

Financial Services

Build returns-driven relationships

Grow and retain your client base by delivering exceptional service. Planhat is a system of action that empowers you to optimise staffing and task allocations, run collaborative client journeys and report on value delivery at scale.

Get started

Industry leaders trust Planhat to grow their revenue

Nasdaq
Macrobond
LucaNet
TravelBank
Regnology

Industry leaders trust Planhat to grow their revenue

Nasdaq
Macrobond
LucaNet
TravelBank
Regnology

Industry leaders trust Planhat to grow their revenue

Nasdaq
Macrobond
LucaNet
TravelBank
Regnology

Industry leaders trust Planhat to grow their revenue

Nasdaq
Macrobond
LucaNet
TravelBank
Regnology

We're built to power Banking. Insurance. Payments. Financial Exchanges. Asset Management. Financial Services.

We're built to power Banking. Insurance. Payments. Financial Exchanges. Asset Management. Financial Services.

We're built to power Banking. Insurance. Payments. Financial Exchanges. Asset Management. Financial Services.

We're built to power Banking. Insurance. Payments. Financial Exchanges. Asset Management. Financial Services.

We've spent the last decade working with leading Financial Service providers and architecting a series of foundational building blocks to solve their greatest customer-facing challenges.

We've spent the last decade working with leading Financial Service providers and architecting a series of foundational building blocks to solve their greatest customer-facing challenges.

We've spent the last decade working with leading Financial Service providers and architecting a series of foundational building blocks to solve their greatest customer-facing challenges.

We've spent the last decade working with leading Financial Service providers and architecting a series of foundational building blocks to solve their greatest customer-facing challenges.

An aerial view of a sand dune during a dust storm.

Manage projects

Stay focused on actions, not admin, with a suite of purpose-built, integrated workflows for your entire team.

An aerial view of a sand dune during a dust storm.

Manage projects

Stay focused on actions, not admin, with a suite of purpose-built, integrated workflows for your entire team.

An aerial view of a sand dune during a dust storm.

Manage projects

Stay focused on actions, not admin, with a suite of purpose-built, integrated workflows for your entire team.

An aerial view of a sand dune during a dust storm.

Manage projects

Stay focused on actions, not admin, with a suite of purpose-built, integrated workflows for your entire team.

Calendar Actions

Organise projects and tasks into clear timelines, show dependencies, quick-filter and assign statuses from an intuitive calendar view. Eliminate noise.

Calendar Actions

Organise projects and tasks into clear timelines, show dependencies, quick-filter and assign statuses from an intuitive calendar view. Eliminate noise.

Projects

Plan, track and deliver milestone results consistently. Define and deploy best practice task flows built to get your customer from A to B.

Projects

Plan, track and deliver milestone results consistently. Define and deploy best practice task flows built to get your customer from A to B.

Workflow Economics

Stay outcome-focused with embedded progress summaries, custom properties for time-tracking and value delivery, flexible hypothesis testing, and more.

Workflow Economics

Stay outcome-focused with embedded progress summaries, custom properties for time-tracking and value delivery, flexible hypothesis testing, and more.

Macrobond

“With Planhat, we came in with a 20% lower churn than we had budgeted within the first years, simply because we now understand our customers better.”

Howard Rees

Chief Commercial Officer

Macrobond

“With Planhat, we came in with a 20% lower churn than we had budgeted within the first years, simply because we now understand our customers better.”

Howard Rees

Chief Commercial Officer

Macrobond

“With Planhat, we came in with a 20% lower churn than we had budgeted within the first years, simply because we now understand our customers better.”

Howard Rees

Chief Commercial Officer

Macrobond

“With Planhat, we came in with a 20% lower churn than we had budgeted within the first years, simply because we now understand our customers better.”

Howard Rees

Chief Commercial Officer

A long-distance image of two people dressed in black walking through a desert sand storm.

Delight customers

Scale out engaging, best-in-class service experiences. Make every customer in your portfolio feel like your only customer.

A long-distance image of two people dressed in black walking through a desert sand storm.

Delight customers

Scale out engaging, best-in-class service experiences. Make every customer in your portfolio feel like your only customer.

A long-distance image of two people dressed in black walking through a desert sand storm.

Delight customers

Scale out engaging, best-in-class service experiences. Make every customer in your portfolio feel like your only customer.

A long-distance image of two people dressed in black walking through a desert sand storm.

Delight customers

Scale out engaging, best-in-class service experiences. Make every customer in your portfolio feel like your only customer.

Central Inbox

Empower your teams to deliver a consistent end-to-end client experience, with a single shared inbox for every client communication.

Central Inbox

Empower your teams to deliver a consistent end-to-end client experience, with a single shared inbox for every client communication.

Sequences

Drive outcomes through strategic, deliberately-paced, and personalised multichannel communications, sent automatically at scale.

Sequences

Drive outcomes through strategic, deliberately-paced, and personalised multichannel communications, sent automatically at scale.

Portals

Launch an interactive, whitelabelled ecosystem for every customer. Collaborate seamlessly by mirroring tasks, workflows, dashboards, documents and more.

Portals

Launch an interactive, whitelabelled ecosystem for every customer. Collaborate seamlessly by mirroring tasks, workflows, dashboards, documents and more.

Quantexa

“Planhat enables us to build long-lasting relationships with financial institutions, government and insurers. We use Planhat as the central source to manage and report on customer objectives and making sure they’re on-track with our internal Success Pillars. Since using Planhat, along with other internal processes we’ve reported under 1% churn.”

Chris Harris

SVP of Customer Success

Quantexa

“Planhat enables us to build long-lasting relationships with financial institutions, government and insurers. We use Planhat as the central source to manage and report on customer objectives and making sure they’re on-track with our internal Success Pillars. Since using Planhat, along with other internal processes we’ve reported under 1% churn.”

Chris Harris

SVP of Customer Success

Quantexa

“Planhat enables us to build long-lasting relationships with financial institutions, government and insurers. We use Planhat as the central source to manage and report on customer objectives and making sure they’re on-track with our internal Success Pillars. Since using Planhat, along with other internal processes we’ve reported under 1% churn.”

Chris Harris

SVP of Customer Success

Quantexa

“Planhat enables us to build long-lasting relationships with financial institutions, government and insurers. We use Planhat as the central source to manage and report on customer objectives and making sure they’re on-track with our internal Success Pillars. Since using Planhat, along with other internal processes we’ve reported under 1% churn.”

Chris Harris

SVP of Customer Success

Rock face consisting of dark and yellow mineral deposits, creating a streaked surface pattern.

Optimize resources

Resource plan effortlessly with a single control center for distributing project loads, calculating ROI and tracking performance.

Rock face consisting of dark and yellow mineral deposits, creating a streaked surface pattern.

Optimize resources

Resource plan effortlessly with a single control center for distributing project loads, calculating ROI and tracking performance.

Rock face consisting of dark and yellow mineral deposits, creating a streaked surface pattern.

Optimize resources

Resource plan effortlessly with a single control center for distributing project loads, calculating ROI and tracking performance.

Rock face consisting of dark and yellow mineral deposits, creating a streaked surface pattern.

Optimize resources

Resource plan effortlessly with a single control center for distributing project loads, calculating ROI and tracking performance.

Dynamic Assignment

Run pooled and scaled approaches effortlessly, with a sophisticated rules-based engine for dynamic assignment of tasks to team members.

Dynamic Assignment

Run pooled and scaled approaches effortlessly, with a sophisticated rules-based engine for dynamic assignment of tasks to team members.

Revenue Insights

Access opinionated, revenue-retention focused reporting out of the box. Track your recurring base, renewal rate, bookings, renewals and cash flow automatically.

Revenue Insights

Access opinionated, revenue-retention focused reporting out of the box. Track your recurring base, renewal rate, bookings, renewals and cash flow automatically.

Performance Monitoring

Set the right incentives by measuring your team the same way you measure your business - on revenue retention. Clearly benchmark your team on one another.

Performance Monitoring

Set the right incentives by measuring your team the same way you measure your business - on revenue retention. Clearly benchmark your team on one another.

Belvo

“We see Planhat as an indispensable system for our business.”

Mia Almeida

Senior Customer Success Manager

Belvo

“We see Planhat as an indispensable system for our business.”

Mia Almeida

Senior Customer Success Manager

Belvo

“We see Planhat as an indispensable system for our business.”

Mia Almeida

Senior Customer Success Manager

Belvo

“We see Planhat as an indispensable system for our business.”

Mia Almeida

Senior Customer Success Manager

Layers of

technology

Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance.

Layers of

technology

Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance.

Layers of

technology

Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance.

Layers of

technology

Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance.

Our Impact on Financial Services

Planhat + Macrobond

“Macrobond usage has increased massively, and churn has decreased massively. Now we can do more with less and my team can look after more customers and prioritise their time better, with better data.”

Howard Rees

Chief Commercial Officer, Macrobond

Title

Challenge

Macrobond was facing low usage of their platform's ESG insights features and wanted a way of ensuring broad adoption across their economics intelligence offerings.

Solution

Planhat made Macrobond's existing customer data considerably more accessible and actionable than before. Data-driven sequences allow them to deploy engagement campaigns and help users unlock more value by showing them what other, similar users do.

Impact

Since adopting Planhat, Macrobond have achieved a much deeper understanding of their customers, which has helped their team prioritize time better. As a result, they reported 20% lower churn than expected within their first year on the platform.

Unify your ecosystem

Your entire organization, built around your customer.

Our Impact on Financial Services

Planhat + Macrobond

“Macrobond usage has increased massively, and churn has decreased massively. Now we can do more with less and my team can look after more customers and prioritise their time better, with better data.”

Howard Rees

Chief Commercial Officer, Macrobond

Title

Challenge

Macrobond was facing low usage of their platform's ESG insights features and wanted a way of ensuring broad adoption across their economics intelligence offerings.

Solution

Planhat made Macrobond's existing customer data considerably more accessible and actionable than before. Data-driven sequences allow them to deploy engagement campaigns and help users unlock more value by showing them what other, similar users do.

Impact

Since adopting Planhat, Macrobond have achieved a much deeper understanding of their customers, which has helped their team prioritize time better. As a result, they reported 20% lower churn than expected within their first year on the platform.

Unify your ecosystem

Your entire organization, built around your customer.

Our Impact on Financial Services

Planhat + Macrobond

“Macrobond usage has increased massively, and churn has decreased massively. Now we can do more with less and my team can look after more customers and prioritise their time better, with better data.”

Howard Rees

Chief Commercial Officer, Macrobond

Title

Challenge

Macrobond was facing low usage of their platform's ESG insights features and wanted a way of ensuring broad adoption across their economics intelligence offerings.

Solution

Planhat made Macrobond's existing customer data considerably more accessible and actionable than before. Data-driven sequences allow them to deploy engagement campaigns and help users unlock more value by showing them what other, similar users do.

Impact

Since adopting Planhat, Macrobond have achieved a much deeper understanding of their customers, which has helped their team prioritize time better. As a result, they reported 20% lower churn than expected within their first year on the platform.

Unify your ecosystem

Your entire organization, built around your customer.

Our Impact on Financial Services

Planhat + Macrobond

“Macrobond usage has increased massively, and churn has decreased massively. Now we can do more with less and my team can look after more customers and prioritise their time better, with better data.”

Howard Rees

Chief Commercial Officer, Macrobond

Title

Challenge

Macrobond was facing low usage of their platform's ESG insights features and wanted a way of ensuring broad adoption across their economics intelligence offerings.

Solution

Planhat made Macrobond's existing customer data considerably more accessible and actionable than before. Data-driven sequences allow them to deploy engagement campaigns and help users unlock more value by showing them what other, similar users do.

Impact

Since adopting Planhat, Macrobond have achieved a much deeper understanding of their customers, which has helped their team prioritize time better. As a result, they reported 20% lower churn than expected within their first year on the platform.

Unify your ecosystem

Your entire organization, built around your customer.

A woman standing in an extensive desert wearing a futuristic transparent reflective glass visor.
Create exceptional experiences

We're powering over 2.6 million successful customer relationships.

Speak to an expert

A woman standing in an extensive desert wearing a futuristic transparent reflective glass visor.
Create exceptional experiences

We're powering over 2.6 million successful customer relationships.

Speak to an expert

A woman standing in an extensive desert wearing a futuristic transparent reflective glass visor.
Create exceptional experiences

We're powering over 2.6 million successful customer relationships.

Speak to an expert

A woman standing in an extensive desert wearing a futuristic transparent reflective glass visor.
Create exceptional experiences

We're powering over 2.6 million successful customer relationships.

Speak to an expert