IT Services
Bring transformation, not just technology
Managed Service Providers deliver value by getting ahead of their customers. Planhat is a system of action that empowers you to anticipate and serve customer needs at scale and deploy exceptional digital experiences as those needs evolve.
Get started
IT Services
Bring transformation, not just technology
Managed Service Providers deliver value by getting ahead of their customers. Planhat is a system of action that empowers you to anticipate and serve customer needs at scale and deploy exceptional digital experiences as those needs evolve.
Get started
IT Services
Bring transformation, not just technology
Managed Service Providers deliver value by getting ahead of their customers. Planhat is a system of action that empowers you to anticipate and serve customer needs at scale and deploy exceptional digital experiences as those needs evolve.
Get started
IT Services
Bring transformation, not just technology
Managed Service Providers deliver value by getting ahead of their customers. Planhat is a system of action that empowers you to anticipate and serve customer needs at scale and deploy exceptional digital experiences as those needs evolve.
Get started
Industry leaders trust Planhat to grow their revenue
Industry leaders trust Planhat to grow their revenue
Industry leaders trust Planhat to grow their revenue
Industry leaders trust Planhat to grow their revenue
We're built to power Managed Services. Cloud Infrastructure. Security. Network Management. App Development. IT Services.
We're built to power Managed Services. Cloud Infrastructure. Security. Network Management. App Development. IT Services.
We're built to power Managed Services. Cloud Infrastructure. Security. Network Management. App Development. IT Services.
We're built to power Managed Services. Cloud Infrastructure. Security. Network Management. App Development. IT Services.
We've spent the last decade working with leading IT Services companies and architecting a series of foundational building blocks to solve their greatest customer-facing challenges.
We've spent the last decade working with leading IT Services companies and architecting a series of foundational building blocks to solve their greatest customer-facing challenges.
We've spent the last decade working with leading IT Services companies and architecting a series of foundational building blocks to solve their greatest customer-facing challenges.
We've spent the last decade working with leading IT Services companies and architecting a series of foundational building blocks to solve their greatest customer-facing challenges.
Manage projects
Stay focused on actions, not admin, with a suite of purpose-built, integrated workflows for your entire team.
Manage projects
Stay focused on actions, not admin, with a suite of purpose-built, integrated workflows for your entire team.
Manage projects
Stay focused on actions, not admin, with a suite of purpose-built, integrated workflows for your entire team.
Manage projects
Stay focused on actions, not admin, with a suite of purpose-built, integrated workflows for your entire team.
“To be able to look at our clients' health and get actionable insights based on intelligence rather than just gut feel is incredibly impactful. To then add automations and triggers on top of those insights...[Planhat] has moved us into the 21st century.”
Lisa Milnes
Director of Customer Success
“To be able to look at our clients' health and get actionable insights based on intelligence rather than just gut feel is incredibly impactful. To then add automations and triggers on top of those insights...[Planhat] has moved us into the 21st century.”
Lisa Milnes
Director of Customer Success
“To be able to look at our clients' health and get actionable insights based on intelligence rather than just gut feel is incredibly impactful. To then add automations and triggers on top of those insights...[Planhat] has moved us into the 21st century.”
Lisa Milnes
Director of Customer Success
“To be able to look at our clients' health and get actionable insights based on intelligence rather than just gut feel is incredibly impactful. To then add automations and triggers on top of those insights...[Planhat] has moved us into the 21st century.”
Lisa Milnes
Director of Customer Success
Delight customers
Scale out engaging, best-in-class service experiences. Make every customer in your portfolio feel like your only customer.
Delight customers
Scale out engaging, best-in-class service experiences. Make every customer in your portfolio feel like your only customer.
Delight customers
Scale out engaging, best-in-class service experiences. Make every customer in your portfolio feel like your only customer.
Delight customers
Scale out engaging, best-in-class service experiences. Make every customer in your portfolio feel like your only customer.
“Ever since centralizing our teams, processes and tech stack in Planhat we have unlocked a much deeper understanding of our customers’ demands, which accordingly has driven the performance of our customer organization.”
Alexey Smolynanyy
Director of Customer Success Strategy
“Ever since centralizing our teams, processes and tech stack in Planhat we have unlocked a much deeper understanding of our customers’ demands, which accordingly has driven the performance of our customer organization.”
Alexey Smolynanyy
Director of Customer Success Strategy
“Ever since centralizing our teams, processes and tech stack in Planhat we have unlocked a much deeper understanding of our customers’ demands, which accordingly has driven the performance of our customer organization.”
Alexey Smolynanyy
Director of Customer Success Strategy
“Ever since centralizing our teams, processes and tech stack in Planhat we have unlocked a much deeper understanding of our customers’ demands, which accordingly has driven the performance of our customer organization.”
Alexey Smolynanyy
Director of Customer Success Strategy
Optimize resources
Resource plan effortlessly with a single control center for distributing project loads, calculating ROI and tracking performance.
Optimize resources
Resource plan effortlessly with a single control center for distributing project loads, calculating ROI and tracking performance.
Optimize resources
Resource plan effortlessly with a single control center for distributing project loads, calculating ROI and tracking performance.
Optimize resources
Resource plan effortlessly with a single control center for distributing project loads, calculating ROI and tracking performance.
“We chose Planhat since it’s a powerful platform that really suits Telia Cygate and the success work we do together with our customers.”
Urban Jansson
Head of Customer Experience
“We chose Planhat since it’s a powerful platform that really suits Telia Cygate and the success work we do together with our customers.”
Urban Jansson
Head of Customer Experience
“We chose Planhat since it’s a powerful platform that really suits Telia Cygate and the success work we do together with our customers.”
Urban Jansson
Head of Customer Experience
“We chose Planhat since it’s a powerful platform that really suits Telia Cygate and the success work we do together with our customers.”
Urban Jansson
Head of Customer Experience
Layers of
technology
Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance.
Layers of
technology
Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance.
Layers of
technology
Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance.
Layers of
technology
Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance.
Our Impact on IT Services
Planhat + Natilik
Planhat + Redis
“The relationship we have, the discussions with our CSMs, the EBRs where we plan ahead together, the synergy between Natilik and Planhat, and how we create value together... that’s an outstanding part of what Planhat offers.”
Lisa Milnes
Director of Customer Success, Natilik
Challenge
Natilik's Client Success team was fractured into three unintended subunits, each using different systems and processes. As a result, there was no easy way for them to identify what needed to be done.
Solution
Natilik took advantage of Planhat's unlimited-seat licensing to get everyone in their business onto the platform, not just their Client Success Teams. By consolidating all their customer data in Planhat, they're now able to evaluate their clients' health on a common foundation and get actionable insights based on intelligence, rather than gut feel.
Unify your ecosystem
Your entire organization, built around your customer.
Our Impact on IT Services
Planhat + Natilik
Planhat + Redis
“The relationship we have, the discussions with our CSMs, the EBRs where we plan ahead together, the synergy between Natilik and Planhat, and how we create value together... that’s an outstanding part of what Planhat offers.”
Lisa Milnes
Director of Customer Success, Natilik
Challenge
Natilik's Client Success team was fractured into three unintended subunits, each using different systems and processes. As a result, there was no easy way for them to identify what needed to be done.
Solution
Natilik took advantage of Planhat's unlimited-seat licensing to get everyone in their business onto the platform, not just their Client Success Teams. By consolidating all their customer data in Planhat, they're now able to evaluate their clients' health on a common foundation and get actionable insights based on intelligence, rather than gut feel.
Unify your ecosystem
Your entire organization, built around your customer.
Our Impact on IT Services
Planhat + Natilik
Planhat + Redis
“The relationship we have, the discussions with our CSMs, the EBRs where we plan ahead together, the synergy between Natilik and Planhat, and how we create value together... that’s an outstanding part of what Planhat offers.”
Lisa Milnes
Director of Customer Success, Natilik
Challenge
Natilik's Client Success team was fractured into three unintended subunits, each using different systems and processes. As a result, there was no easy way for them to identify what needed to be done.
Solution
Natilik took advantage of Planhat's unlimited-seat licensing to get everyone in their business onto the platform, not just their Client Success Teams. By consolidating all their customer data in Planhat, they're now able to evaluate their clients' health on a common foundation and get actionable insights based on intelligence, rather than gut feel.
Unify your ecosystem
Your entire organization, built around your customer.
Our Impact on IT Services
Planhat + Natilik
Planhat + Redis
“The relationship we have, the discussions with our CSMs, the EBRs where we plan ahead together, the synergy between Natilik and Planhat, and how we create value together... that’s an outstanding part of what Planhat offers.”
Lisa Milnes
Director of Customer Success, Natilik
Challenge
Natilik's Client Success team was fractured into three unintended subunits, each using different systems and processes. As a result, there was no easy way for them to identify what needed to be done.
Solution
Natilik took advantage of Planhat's unlimited-seat licensing to get everyone in their business onto the platform, not just their Client Success Teams. By consolidating all their customer data in Planhat, they're now able to evaluate their clients' health on a common foundation and get actionable insights based on intelligence, rather than gut feel.
Unify your ecosystem
Your entire organization, built around your customer.
Create exceptional experiences
We're powering over 2.6 million successful customer relationships.
Speak to an expert
Create exceptional experiences
We're powering over 2.6 million successful customer relationships.
Speak to an expert
Create exceptional experiences
We're powering over 2.6 million successful customer relationships.
Speak to an expert
Create exceptional experiences
We're powering over 2.6 million successful customer relationships.
Speak to an expert
Thought-leading customer-centric content, direct to your inbox every month.
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Customers
© 2025 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2025 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2025 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2025 Planhat AB