Healthcare & Life Sciences
Improve lives, one relationship at a time
Healthcare involves a wide spectrum of complex stakeholders including private providers, healthcare systems and insurers. Planhat is a system of action that lets you cut through the complexity, empowering you to service more patients while driving exceptional experiences across the value chain.
Get started
Healthcare & Life Sciences
Improve lives, one relationship at a time
Healthcare involves a wide spectrum of complex stakeholders including private providers, healthcare systems and insurers. Planhat is a system of action that lets you cut through the complexity, empowering you to service more patients while driving exceptional experiences across the value chain.
Get started
Healthcare & Life Sciences
Improve lives, one relationship at a time
Healthcare involves a wide spectrum of complex stakeholders including private providers, healthcare systems and insurers. Planhat is a system of action that lets you cut through the complexity, empowering you to service more patients while driving exceptional experiences across the value chain.
Get started
Healthcare & Life Sciences
Improve lives, one relationship at a time
Healthcare involves a wide spectrum of complex stakeholders including private providers, healthcare systems and insurers. Planhat is a system of action that lets you cut through the complexity, empowering you to service more patients while driving exceptional experiences across the value chain.
Get started
Industry leaders trust Planhat to grow their revenue
Industry leaders trust Planhat to grow their revenue
Industry leaders trust Planhat to grow their revenue
Industry leaders trust Planhat to grow their revenue
We're built to power Digital Health. Health Services. Biotech. Medical Equipment. Pharmaceuticals. Healthcare & Life Sciences.
We're built to power Digital Health. Health Services. Biotech. Medical Equipment. Pharmaceuticals. Healthcare & Life Sciences.
We're built to power Digital Health. Pharma. Health Services. Biotech. Medical Equipment. Healthcare & Life Sciences.
We're built to power Digital Health. Health Services. Biotech. Medical Equipment. Pharmaceuticals. Healthcare & Life Sciences.
We've spent the last decade working with leading Healthcare & Life Sciences organizations and architecting a series of foundational building blocks to solve their greatest customer-facing challenges.
We've spent the last decade working with leading Healthcare & Life Sciences organizations and architecting a series of foundational building blocks to solve their greatest customer-facing challenges.
We've spent the last decade working with leading Healthcare & Life Sciences organizations and architecting a series of foundational building blocks to solve their greatest customer-facing challenges.
We've spent the last decade working with leading Healthcare & Life Sciences organizations and architecting a series of foundational building blocks to solve their greatest customer-facing challenges.
Manage projects
Stay focused on actions, not admin, with a suite of purpose-built, integrated workflows for your entire team.
Manage projects
Stay focused on actions, not admin, with a suite of purpose-built, integrated workflows for your entire team.
Manage projects
Stay focused on actions, not admin, with a suite of purpose-built, integrated workflows for your entire team.
Manage projects
Stay focused on actions, not admin, with a suite of purpose-built, integrated workflows for your entire team.
“The [Planhat] platform is easy to use but full of extremely powerful information.”
Carrie Zeitlin
Director of Customer Success
“The [Planhat] platform is easy to use but full of extremely powerful information.”
Carrie Zeitlin
Director of Customer Success
“The [Planhat] platform is easy to use but full of extremely powerful information.”
Carrie Zeitlin
Director of Customer Success
“The [Planhat] platform is easy to use but full of extremely powerful information.”
Carrie Zeitlin
Director of Customer Success
Delight customers
Scale out engaging, best-in-class service experiences. Make every customer in your portfolio feel like your only customer.
Delight customers
Scale out engaging, best-in-class service experiences. Make every customer in your portfolio feel like your only customer.
Delight customers
Scale out engaging, best-in-class service experiences. Make every customer in your portfolio feel like your only customer.
Delight customers
Scale out engaging, best-in-class service experiences. Make every customer in your portfolio feel like your only customer.
“Ever since centralizing our teams, processes and tech stack in Planhat we have unlocked a much deeper understanding of our customers’ demands, which accordingly has driven the performance of our customer organization.”
Alexey Smolyanyy
Director of Customer Success Strategy
“Ever since centralizing our teams, processes and tech stack in Planhat we have unlocked a much deeper understanding of our customers’ demands, which accordingly has driven the performance of our customer organization.”
Alexey Smolyanyy
Director of Customer Success Strategy
“Ever since centralizing our teams, processes and tech stack in Planhat we have unlocked a much deeper understanding of our customers’ demands, which accordingly has driven the performance of our customer organization.”
Alexey Smolyanyy
Director of Customer Success Strategy
“Ever since centralizing our teams, processes and tech stack in Planhat we have unlocked a much deeper understanding of our customers’ demands, which accordingly has driven the performance of our customer organization.”
Alexey Smolyanyy
Director of Customer Success Strategy
Optimize resources
Resource plan effortlessly with a single control center for distributing project loads, calculating ROI and tracking performance.
Optimize resources
Resource plan effortlessly with a single control center for distributing project loads, calculating ROI and tracking performance.
Optimize resources
Resource plan effortlessly with a single control center for distributing project loads, calculating ROI and tracking performance.
Optimize resources
Resource plan effortlessly with a single control center for distributing project loads, calculating ROI and tracking performance.
“Planhat has helped us to increase the speed and the accuracy at which we can identify at risk-customers. As a result, its been a key factor in allowing us to save close to 70% of our at-risk SME customers in onboarding, before they would have churned.”
Jacqueline Roepers
Growth Principal
“Planhat has helped us to increase the speed and the accuracy at which we can identify at risk-customers. As a result, its been a key factor in allowing us to save close to 70% of our at-risk SME customers in onboarding, before they would have churned.”
Jacqueline Roepers
Growth Principal
“Planhat has helped us to increase the speed and the accuracy at which we can identify at risk-customers. As a result, its been a key factor in allowing us to save close to 70% of our at-risk SME customers in onboarding, before they would have churned.”
Jacqueline Roepers
Growth Principal
“Planhat has helped us to increase the speed and the accuracy at which we can identify at risk-customers. As a result, its been a key factor in allowing us to save close to 70% of our at-risk SME customers in onboarding, before they would have churned.”
Jacqueline Roepers
Growth Principal
Layers of
technology
Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance.
Layers of
technology
Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance.
Layers of
technology
Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance.
Layers of
technology
Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance.
Our Impact on Healthcare & Life Sciences
“With Planhat, we gained a level of visibility over our customers' health that we've never had before.”
Jacqueline Roepers
Growth Principal, Birdie
Challenge
Since Birdie are scaling quickly, its crucial that they can serve more customers without scaling their headcount. But without a deep understanding of their customer health, they had to settle for inefficient and reactive engagement with at-risk customers that could have been caught sooner.
Solution
Utilizing Planhat's Metrics and Automations, they've been able to proactively identify at-risk customers based on product usage and flag customers not meeting their onboarding milestones within a certain time period. Workflows have also enabled them to deploy a standardised process for flagging and engaging with customers whose onboarding health score drops to red.
Impact
Plahat has empowered Birdie to retain and grow their long-tail of smaller customers, increasing the speed and accuracy with which they can identify customers at risk and proactively address their needs. This has enabled them to save almost 70% of their at-risk SME customers in onboarding, before they would have churned.
Unify your ecosystem
Your entire organization, built around your customer.
Our Impact on Healthcare & Life Sciences
“With Planhat, we gained a level of visibility over our customers' health that we've never had before.”
Jacqueline Roepers
Growth Principal, Birdie
Challenge
Since Birdie are scaling quickly, its crucial that they can serve more customers without scaling their headcount. But without a deep understanding of their customer health, they had to settle for inefficient and reactive engagement with at-risk customers that could have been caught sooner.
Solution
Utilizing Planhat's Metrics and Automations, they've been able to proactively identify at-risk customers based on product usage and flag customers not meeting their onboarding milestones within a certain time period. Workflows have also enabled them to deploy a standardised process for flagging and engaging with customers whose onboarding health score drops to red.
Impact
Plahat has empowered Birdie to retain and grow their long-tail of smaller customers, increasing the speed and accuracy with which they can identify customers at risk and proactively address their needs. This has enabled them to save almost 70% of their at-risk SME customers in onboarding, before they would have churned.
Unify your ecosystem
Your entire organization, built around your customer.
Our Impact on Healthcare & Life Sciences
“With Planhat, we gained a level of visibility over our customers' health that we've never had before.”
Jacqueline Roepers
Growth Principal, Birdie
Challenge
Since Birdie are scaling quickly, its crucial that they can serve more customers without scaling their headcount. But without a deep understanding of their customer health, they had to settle for inefficient and reactive engagement with at-risk customers that could have been caught sooner.
Solution
Utilizing Planhat's Metrics and Automations, they've been able to proactively identify at-risk customers based on product usage and flag customers not meeting their onboarding milestones within a certain time period. Workflows have also enabled them to deploy a standardised process for flagging and engaging with customers whose onboarding health score drops to red.
Impact
Plahat has empowered Birdie to retain and grow their long-tail of smaller customers, increasing the speed and accuracy with which they can identify customers at risk and proactively address their needs. This has enabled them to save almost 70% of their at-risk SME customers in onboarding, before they would have churned.
Unify your ecosystem
Your entire organization, built around your customer.
Our Impact on Healthcare & Life Sciences
“With Planhat, we gained a level of visibility over our customers' health that we've never had before.”
Jacqueline Roepers
Growth Principal, Birdie
Challenge
Since Birdie are scaling quickly, its crucial that they can serve more customers without scaling their headcount. But without a deep understanding of their customer health, they had to settle for inefficient and reactive engagement with at-risk customers that could have been caught sooner.
Solution
Utilizing Planhat's Metrics and Automations, they've been able to proactively identify at-risk customers based on product usage and flag customers not meeting their onboarding milestones within a certain time period. Workflows have also enabled them to deploy a standardised process for flagging and engaging with customers whose onboarding health score drops to red.
Impact
Plahat has empowered Birdie to retain and grow their long-tail of smaller customers, increasing the speed and accuracy with which they can identify customers at risk and proactively address their needs. This has enabled them to save almost 70% of their at-risk SME customers in onboarding, before they would have churned.
Unify your ecosystem
Your entire organization, built around your customer.
Create exceptional experiences
We're powering over 2.6 million successful customer relationships.
Speak to an expert
Create exceptional experiences
We're powering over 2.6 million successful customer relationships.
Speak to an expert
Create exceptional experiences
We're powering over 2.6 million successful customer relationships.
Speak to an expert
Create exceptional experiences
We're powering over 2.6 million successful customer relationships.
Speak to an expert
Thought-leading customer-centric content, direct to your inbox every month.
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Customers
© 2025 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2025 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2025 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2025 Planhat AB