Niklas Skog
On product
If there is one thing to know about how we build software at Planhat, it’s a relentless focus on bridging the powerful and complex with the accessible and collaborative.
Typically, when you buy enterprise software you have to choose. Do you want countless data integrations, a multi-dimensional data model, advanced permissions and access control, executive-level reporting and complex workflow automation? Or do you want a beautiful application where your teams easily collaborate, chat and communicate, share documents, and keep an eye on their joint goals, tasks, calendars, and emails?
Everything we do at Planhat is about removing this need to choose – to combine Collaboration and Context, because they make each other stronger.
Culturally, we think you only get there by having a relentless focus on execution and scalability. This means its less about following trends and more about working towards a long-term, differentiated vision; less building specific features, more crafting a scalable system architecture of building blocks; less marketing, more product. Practically, this also means consciously prioritising long-term capabilities over short-term commercial profit.
We’ll never be incremental or short-term in what we aim for.
To us, the world of CRM, WorkOS, and enterprise software is one that often seems niche and boring to outsiders but – to us – is an eternal creative playground. In the end, we’re crafting a system that will ultimately be where every company in the world operationalises their commercial strategy. For this reason, building a CRM – in whichever form – means shaping the way that organisations collaborate, act and build – and therefore shaping the future they usher in with them.
More than a decade on, we’re still in love with it – and we love thinking ambitiously about what Planhat can be.
