Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Thought Leadership

Hear from thought leaders across the Planhat community.

Spotlight

Perspective

5 minute read

The infinite frontier

Discover Planhat's philosophy on Security, centered around dynamic protocols rather than static protections.

Spotlight

Vendor Assessment

10 minute read

Planhat is named a Customer Success Leader by IDC

Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.

Spotlight

Perspective

5 minute read

The infinite frontier

Discover Planhat's philosophy on Security, centered around dynamic protocols rather than static protections.

Spotlight

Vendor Assessment

10 minute read

Planhat is named a Customer Success Leader by IDC

Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.

Spotlight

Perspective

5 minute read

The infinite frontier

Discover Planhat's philosophy on Security, centered around dynamic protocols rather than static protections.

Spotlight

Vendor Assessment

10 minute read

Planhat is named a Customer Success Leader by IDC

Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.

Spotlight

Perspective

5 minute read

The infinite frontier

Discover Planhat's philosophy on Security, centered around dynamic protocols rather than static protections.

Spotlight

Vendor Assessment

10 minute read

Planhat is named a Customer Success Leader by IDC

Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.

All Topics

All Topics

All Topics
All Topics

Planhat is named a Customer Success Leader by IDC

Planhat is named a Customer Success Leader by IDC

Planhat is named a Leader by Gartner and IDC

Planhat is named a Leader by Gartner and IDC

Load More

Load More

Planhat is named a Customer Success Leader by IDC

Planhat is named a Leader by Gartner and IDC

Load More

Planhat is named a Customer Success Leader by IDC

Planhat is named a Leader by Gartner and IDC

Understand Your Customers

Understand Your Customers

Understand Your Customers
Understand Your Customers

It's worth the risk: Managing and identifying risk in CS

It’s worth the risk: Identifying and managing risks in CS

The power of analytics in Customer Success

AI in Customer Success

How do you evaluate customer success?

What is a customer scorecard?

Load More

It's worth the risk: Managing and identifying risk in CS

It’s worth the risk: Identifying and managing risks in CS

The power of analytics in Customer Success

AI in Customer Success

How do you evaluate customer success?

What is a customer scorecard?

Load More

It's worth the risk: Managing and identifying risk in CS

It’s worth the risk: Identifying and managing risks in CS

The power of analytics in Customer Success

AI in Customer Success

It's worth the risk: Managing and identifying risk in CS

It’s worth the risk: Identifying and managing risks in CS

The power of analytics in Customer Success

AI in Customer Success

How do you evaluate customer success?

What is a customer scorecard?

Accelerate time to value

Accelerate time to value

Accelerate time to value
Accelerate time to value

Top ways AI powers Customer Success

Mastering AI in Customer Success

Delivering customer outcomes with a value framework

Making usage data meaningful

Building for company-wide customer success

How to drive time to value for customers in only 14 days

Load More

Top ways AI powers Customer Success

Mastering AI in Customer Success

Delivering customer outcomes with a value framework

Making usage data meaningful

Building for company-wide customer success

How to drive time to value for customers in only 14 days

Load More

Top ways AI powers Customer Success

Mastering AI in Customer Success

Delivering customer outcomes with a value framework

Making usage data meaningful

Top ways AI powers Customer Success

Mastering AI in Customer Success

Delivering customer outcomes with a value framework

Making usage data meaningful

Building for company-wide customer success

How to drive time to value for customers in only 14 days

Deliver a world-class experience

Deliver a world-class experience

Deliver a world-class experience
Deliver a world-class experience

The J-curve in CS

Delivering an outstanding customer experience at scale

Customer success metrics for SaaS

The J-curve in CS

Delivering an outstanding customer experience at scale

Customer success metrics for SaaS

The J-curve in CS

Delivering an outstanding customer experience at scale

Customer success metrics for SaaS

The J-curve in CS

Delivering an outstanding customer experience at scale

Customer success metrics for SaaS

Become customer-centric

Become customer-centric

Become customer-centric
Become customer-centric

When AI can't compete: The advantage of emotional intelligence

Transition into Customer Success

How to design CS for a mature organization

Types of customer success analytics

How to use customer success analytics to improve retention

When AI can't compete: The advantage of emotional intelligence

Transition into Customer Success

How to design CS for a mature organization

Types of customer success analytics

How to use customer success analytics to improve retention

When AI can't compete: The advantage of emotional intelligence

Transition into Customer Success

How to design CS for a mature organization

Types of customer success analytics

When AI can't compete: The advantage of emotional intelligence

Transition into Customer Success

How to design CS for a mature organization

Types of customer success analytics

How to use customer success analytics to improve retention

Optimize your customer organization

Optimize your customer organization

Optimize your customer organization
Optimize your customer organization

Community in motion

Branching out: Exploring the roles of Customer Success

Implementing Customer Success Software: Step-by-Step Guide

Being data-driven, are we there yet?

Data-driven customer success: Powering customer retention in 2024

Towards Workflow 2.0: Introducing Projects & Sequences

Load More

Community in motion

Branching out: Exploring the roles of Customer Success

Implementing Customer Success Software: Step-by-Step Guide

Being data-driven, are we there yet?

Data-driven customer success: Powering customer retention in 2024

Towards Workflow 2.0: Introducing Projects & Sequences

Load More

Community in motion

Branching out: Exploring the roles of Customer Success

Implementing Customer Success Software: Step-by-Step Guide

Being data-driven, are we there yet?

Community in motion

Branching out: Exploring the roles of Customer Success

Implementing Customer Success Software: Step-by-Step Guide

Being data-driven, are we there yet?

Data-driven customer success: Powering customer retention in 2024

Towards Workflow 2.0: Introducing Projects & Sequences

Retain & grow your revenue

Retain & grow your revenue

Retain & grow your revenue
Retain & grow your revenue

Planhat is named a Customer Success Leader by IDC

Retention through education

The art of renewals

HubSpot x Planhat: Driving Growth and Retention

How to hit 120% NRR in 2024

Customer success is not sales

Load More

Planhat is named a Customer Success Leader by IDC

Retention through education

The art of renewals

HubSpot x Planhat: Driving Growth and Retention

How to hit 120% NRR in 2024

Customer success is not sales

Load More

Planhat is named a Customer Success Leader by IDC

Retention through education

The art of renewals

HubSpot x Planhat: Driving Growth and Retention

Planhat is named a Customer Success Leader by IDC

Retention through education

The art of renewals

HubSpot x Planhat: Driving Growth and Retention

How to hit 120% NRR in 2024

Customer success is not sales

Our Perspective

Our Perspective

Our Perspective
Our Perspective

The infinite frontier

Planhat is named a Leader by Gartner and IDC

Reflecting on Planhat Open

Combining Intuitiveness and Power

Our Next Chapter

Store of Stores

The infinite frontier

Planhat is named a Leader by Gartner and IDC

Reflecting on Planhat Open

Combining Intuitiveness and Power

Our Next Chapter

Store of Stores

The infinite frontier

Planhat is named a Leader by Gartner and IDC

Reflecting on Planhat Open

Combining Intuitiveness and Power

The infinite frontier

Planhat is named a Leader by Gartner and IDC

Reflecting on Planhat Open

Combining Intuitiveness and Power

Our Next Chapter

Store of Stores

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

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Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.