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Planhat is named a Customer Success Leader by IDC

Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.

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What you'll learn

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. In 2024, Planhat has been named a Leader, both in the completeness of its vision of unlocking truly company-wide customer success, and its capacity to execute on that vision at every level.

Key Findings

01

Planhat is in the top right corner of the Leaders category in this 2024 IDC MarketScape for worldwide customer success applications.

02

Planhat's innovative product design leads to significant flexibility in implementation and how it can capture customer data and present it to users.

03

Planhat integrates easily with any data source and focuses on ensuring the quality of that data, leading to more accurate insights and results.

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