Christian Jakenfelds
Christian Jakenfelds
Go To Market & Field Researcher, Planhat
Christian is a GTM and Field researcher in the customer success space. He was previously a Customer Operations Manager at Tessian, where he co-led the product committee. He is also host to a series of popular thought-leadership shows, including CSNext and CS Hotseat, and was recognised as one of the Top 25 CS Thought Leaders in 2022.
Private Equity: Investing in Customer Success
Private Equity: Investing in Customer Success
Private Equity: Investing in Customer Success
Private Equity: Investing in Customer Success
What does it take to be a Chief Customer Officer?
What does it take to be a Chief Customer Officer?
What does it take to be a Chief Customer Officer?
What does it take to be a Chief Customer Officer?
What does it take to be a VP of Customer Success?
What does it take to be a VP of Customer Success?
What does it take to be a VP of Customer Success?
What does it take to be a VP of Customer Success?
What does it take to be a Director of Customer Success?
What does it take to be a Director of Customer Success?
What does it take to be a Director of Customer Success?
What does it take to be a Director of Customer Success?
What does it take to be a Head of Customer Success?
What does it take to be a Head of Customer Success?
What does it take to be a Head of Customer Success?
What does it take to be a Head of Customer Success?
CS Career Navigation
CS Career Navigation
CS Career Navigation
CS Career Navigation
Planhat Experts: The State of Customer Success
Planhat Experts: The State of Customer Success
Planhat Experts: The State of Customer Success
Planhat Experts: The State of Customer Success
Why CS Matters: Securing Tech Stack Buy-In
Why CS Matters: Securing Tech Stack Buy-In
Why CS Matters: Securing Tech Stack Buy-In
Why CS Matters: Securing Tech Stack Buy-In
How CS can prepare for VC investment
How CS can prepare for VC investment
How CS can prepare for VC investment
How CS can prepare for VC investment
The CCO: why you need one (and how to become one)
The CCO: why you need one (and how to become one)
The CCO: why you need one (and how to become one)
The CCO: why you need one (and how to become one)
Net revenue retention in CS and beyond
Net revenue retention in CS and beyond
Net revenue retention in CS and beyond
Net revenue retention in CS and beyond
How to scale CS from start-up to enterprise
How to scale CS from start-up to enterprise
How to scale CS from start-up to enterprise
How to scale CS from start-up to enterprise
How to be a leader on lagging metrics
How to be a leader on lagging metrics
How to be a leader on lagging metrics
How to be a leader on lagging metrics
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Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2025 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2025 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2025 Planhat AB
