Articles

The infinite frontier

Planhat is named a Leader by Gartner and IDC

Reflecting on Planhat Open

Implementing Customer Success Software: Step-by-Step Guide

Top ways AI powers Customer Success

Combining Intuitiveness and Power

Our Next Chapter

Store of Stores

Being data-driven, are we there yet?

It's worth the risk: Managing and identifying risk in CS

Towards Workflow 2.0: Introducing Projects & Sequences

Putting Tasks at the center

Building for company-wide customer success

Customer success job description: Customer Success Manager

Customer 360: What it is & why it matters

What is a customer health score & how do you calculate it?

Top 5 customer success best practices for SaaS

Customer success onboarding: Keep new customers happy

9 customer success strategies to reduce churn

How to use customer success analytics to improve retention

Customer Success Managers: A necessity for customer success

What is a customer platform?

Customer success benchmarks

Customer success metrics for SaaS