October 19, 2022
Why CS Matters: Securing Tech Stack Buy-In
Customer Success matters to your business – but sometimes not everyone realises that, and getting the budget you need can be a pain.
Yet, how can you make sure CS commands the respect it deserves? And how can you use quantitative and qualitative research to get leadership to provide the CS tech stack you need in order to drive revenue.
In this one hour webinar, Christian Jakenfelds details the best research he’s found to help you win the battle for budget, take questions, and build a winning business case.
Key takeaways
Watch this session to learn:
the 5 pieces of data to show CS impact on company valuation and growth
how to explain CS benefits to leadership in terms of ‘ROI’
the arguments you’ll face and how to respond
Don't miss these
Multi-Year Deals: The basics
How to use customer success analytics to improve retention
9 customer success strategies to reduce churn
Don't miss these
Multi-Year Deals: The basics
How to use customer success analytics to improve retention
9 customer success strategies to reduce churn
Don't miss these
Multi-Year Deals: The basics
How to use customer success analytics to improve retention
9 customer success strategies to reduce churn
October 19, 2022
Why CS Matters: Securing Tech Stack Buy-In
Why CS Matters: Securing Tech Stack Buy-In
Watch this session to learn:
the 5 pieces of data to show CS impact on company valuation and growth
how to explain CS benefits to leadership in terms of ‘ROI’
the arguments you’ll face and how to respond
Watch this session to learn:
the 5 pieces of data to show CS impact on company valuation and growth
how to explain CS benefits to leadership in terms of ‘ROI’
the arguments you’ll face and how to respond
Watch this session to learn:
the 5 pieces of data to show CS impact on company valuation and growth
how to explain CS benefits to leadership in terms of ‘ROI’
the arguments you’ll face and how to respond
Watch this session to learn:
the 5 pieces of data to show CS impact on company valuation and growth
how to explain CS benefits to leadership in terms of ‘ROI’
the arguments you’ll face and how to respond
Christian Jakenfelds
Go To Market & Field Researcher, Planhat
Christian is a GTM and Field researcher in the customer success space. He was previously a Customer Operations Manager at Tessian, where he co-led the product committee. He is also host to a series of popular thought-leadership shows, including CSNext and CS Hotseat, and was recognised as one of the Top 25 CS Thought Leaders in 2022.
Don't miss these
Multi-Year Deals: The basics
How to use customer success analytics to improve retention
9 customer success strategies to reduce churn
Don't miss these
Multi-Year Deals: The basics
How to use customer success analytics to improve retention
9 customer success strategies to reduce churn
Don't miss these
Multi-Year Deals: The basics
How to use customer success analytics to improve retention
9 customer success strategies to reduce churn
Don't miss these
Multi-Year Deals: The basics
How to use customer success analytics to improve retention
9 customer success strategies to reduce churn
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Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB