Speaker Sessions

Who's who? A guide to stakeholder mapping

How to fight churn as a CSM

How to create true customer advocates

How to get promoted as a CSM

How to do high touch customer success (Part 1)

How to do high touch customer success (Part 2)

My customers are churning: what do I do? (Part 1)

Career options in CS

The CSMs role in customer onboarding

How to find patterns and drive outcomes proactively

Private Equity: Investing in Customer Success