Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Thought Leadership
Hear from thought leaders across the Planhat community.
Spotlight
Vendor Assessment
•
10 minute read
Planhat is named a Customer Success Leader by IDC
Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.
IDC
Spotlight
Panel Discussion
•
60 minute watch
Retention through education
In this webinar, we dive into how to achieve sustained growth through education, and how shifting this focus can significantly impact customer loyalty and lifetime value.
Chris Regester
Spotlight
Vendor Assessment
•
10 minute read
Planhat is named a Customer Success Leader by IDC
Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.
IDC
Spotlight
Panel Discussion
•
60 minute watch
Retention through education
In this webinar, we dive into how to achieve sustained growth through education, and how shifting this focus can significantly impact customer loyalty and lifetime value.
Chris Regester
Spotlight
Vendor Assessment
•
10 minute read
Planhat is named a Customer Success Leader by IDC
Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.
IDC
Spotlight
Panel Discussion
•
60 minute watch
Retention through education
In this webinar, we dive into how to achieve sustained growth through education, and how shifting this focus can significantly impact customer loyalty and lifetime value.
Chris Regester
Spotlight
Vendor Assessment
•
10 minute read
Planhat is named a Customer Success Leader by IDC
Planhat is a Leader in IDC's 2024 MarketScape across both current capabilities and market-readiness of future strategies.
IDC
Spotlight
Panel Discussion
•
60 minute watch
Retention through education
In this webinar, we dive into how to achieve sustained growth through education, and how shifting this focus can significantly impact customer loyalty and lifetime value.
Chris Regester
Vendor Assessment
•
10 minute read
Planhat is named a Customer Success Leader by IDC
IDC
Panel Discussion
•
60 minute watch
Retention through education
Chris Regester
Guide
•
6 minute read
Renewal strategies: The art of keeping customers
Ambera Cruz
Panel Discussion
•
30 minute watch
The art of renewals
Gurprem Sagoo
Panel Discussion
•
50 minute watch
HubSpot x Planhat: Driving Growth and Retention
Ambera Cruz
Panel Discussion
•
30 minute watch
How to hit 120% NRR in 2024
Gurprem Sagoo
Interview
•
37 minute listen
Customer success is not sales
Brandon Ramsey
Speaker Session
•
58 minute watch
Private Equity: Investing in Customer Success
Christian Jakenfelds
Interview
•
52 minute listen
The art of scaling Customer Success
Daniel Ennis
Interview
•
38 minute listen
Sustainable growth in Customer Success
Shannon Nishi
Speaker Session
•
30 minute watch
My customers are churning: what do I do? (Part 1)
Gurprem Sagoo
Interview
•
40 minute listen
How to manage churn in turbulent times
Jay Nathan
Guide
•
4 minute read
What is a good net dollar retention benchmark?
Rob Mahoney
Guide
•
3 minute read
How do you increase net dollar retention?
Jonas Terning
Guide
•
4 minute read
What is a good retention metric?
Christoffer von Behrens
Guide
•
4 minute read
What is NRR in SaaS?
Jonas Terning
Guide
•
5 minute read
What's the difference between gross and net retention?
Jonas Terning
Guide
•
5 minute read
Improving net revenue retention
Benoit Parra
Panel Discussion
•
1 hour watch
How CS can prepare for VC investment
Christian Jakenfelds
Guide
•
3 minute read
What is a good customer growth rate?
Christoffer von Berens
Panel Discussion
•
57 minute watch
Net revenue retention in CS and beyond
Christian Jakenfelds
Guide
•
5 minute read
What is a customer platform?
Daniel Sternegard
Speaker Session
•
30 minute watch
How to fight churn as a CSM
Gurprem Sagoo
Guide
•
9 minute read
9 customer success strategies to reduce churn
Jonas Terning
Vendor Assessment
•
10 minute read
Planhat is named a Customer Success Leader by IDC
IDC
Panel Discussion
•
60 minute watch
Retention through education
Chris Regester
Guide
•
6 minute read
Renewal strategies: The art of keeping customers
Ambera Cruz
Panel Discussion
•
30 minute watch
The art of renewals
Gurprem Sagoo
Panel Discussion
•
50 minute watch
HubSpot x Planhat: Driving Growth and Retention
Ambera Cruz
Panel Discussion
•
30 minute watch
How to hit 120% NRR in 2024
Gurprem Sagoo
Interview
•
37 minute listen
Customer success is not sales
Brandon Ramsey
Speaker Session
•
58 minute watch
Private Equity: Investing in Customer Success
Christian Jakenfelds
Interview
•
52 minute listen
The art of scaling Customer Success
Daniel Ennis
Interview
•
38 minute listen
Sustainable growth in Customer Success
Shannon Nishi
Speaker Session
•
30 minute watch
My customers are churning: what do I do? (Part 1)
Gurprem Sagoo
Interview
•
40 minute listen
How to manage churn in turbulent times
Jay Nathan
Guide
•
4 minute read
What is a good net dollar retention benchmark?
Rob Mahoney
Guide
•
3 minute read
How do you increase net dollar retention?
Jonas Terning
Guide
•
4 minute read
What is a good retention metric?
Christoffer von Behrens
Guide
•
4 minute read
What is NRR in SaaS?
Jonas Terning
Guide
•
5 minute read
What's the difference between gross and net retention?
Jonas Terning
Guide
•
5 minute read
Improving net revenue retention
Benoit Parra
Panel Discussion
•
1 hour watch
How CS can prepare for VC investment
Christian Jakenfelds
Guide
•
3 minute read
What is a good customer growth rate?
Christoffer von Berens
Panel Discussion
•
57 minute watch
Net revenue retention in CS and beyond
Christian Jakenfelds
Guide
•
5 minute read
What is a customer platform?
Daniel Sternegard
Speaker Session
•
30 minute watch
How to fight churn as a CSM
Gurprem Sagoo
Guide
•
9 minute read
9 customer success strategies to reduce churn
Jonas Terning
Vendor Assessment
•
10 minute read
Planhat is named a Customer Success Leader by IDC
IDC
Panel Discussion
•
60 minute watch
Retention through education
Chris Regester
Guide
•
6 minute read
Renewal strategies: The art of keeping customers
Ambera Cruz
Panel Discussion
•
30 minute watch
The art of renewals
Gurprem Sagoo
Panel Discussion
•
50 minute watch
HubSpot x Planhat: Driving Growth and Retention
Ambera Cruz
Panel Discussion
•
30 minute watch
How to hit 120% NRR in 2024
Gurprem Sagoo
Interview
•
37 minute listen
Customer success is not sales
Brandon Ramsey
Speaker Session
•
58 minute watch
Private Equity: Investing in Customer Success
Christian Jakenfelds
Interview
•
52 minute listen
The art of scaling Customer Success
Daniel Ennis
Interview
•
38 minute listen
Sustainable growth in Customer Success
Shannon Nishi
Speaker Session
•
30 minute watch
My customers are churning: what do I do? (Part 1)
Gurprem Sagoo
Interview
•
40 minute listen
How to manage churn in turbulent times
Jay Nathan
Guide
•
4 minute read
What is a good net dollar retention benchmark?
Rob Mahoney
Guide
•
3 minute read
How do you increase net dollar retention?
Jonas Terning
Guide
•
4 minute read
What is a good retention metric?
Christoffer von Behrens
Guide
•
4 minute read
What is NRR in SaaS?
Jonas Terning
Guide
•
5 minute read
What's the difference between gross and net retention?
Jonas Terning
Guide
•
5 minute read
Improving net revenue retention
Benoit Parra
Panel Discussion
•
1 hour watch
How CS can prepare for VC investment
Christian Jakenfelds
Guide
•
3 minute read
What is a good customer growth rate?
Christoffer von Berens
Panel Discussion
•
57 minute watch
Net revenue retention in CS and beyond
Christian Jakenfelds
Guide
•
5 minute read
What is a customer platform?
Daniel Sternegard
Speaker Session
•
30 minute watch
How to fight churn as a CSM
Gurprem Sagoo
Guide
•
9 minute read
9 customer success strategies to reduce churn
Jonas Terning
Articles
Articles
Articles
Nothing here yet!
Nothing here yet!
Nothing here yet!
Guide
•
6 minute read
Renewal strategies: The art of keeping customers
Ambera Cruz
Guide
•
4 minute read
What is a good net dollar retention benchmark?
Rob Mahoney
Guide
•
3 minute read
How do you increase net dollar retention?
Jonas Terning
Guide
•
4 minute read
What is a good retention metric?
Christoffer von Behrens
Guide
•
4 minute read
What is NRR in SaaS?
Jonas Terning
Guide
•
5 minute read
What's the difference between gross and net retention?
Jonas Terning
Guide
•
5 minute read
Improving net revenue retention
Benoit Parra
Guide
•
3 minute read
What is a good customer growth rate?
Christoffer von Berens
Guide
•
5 minute read
What is a customer platform?
Daniel Sternegard
Guide
•
9 minute read
9 customer success strategies to reduce churn
Jonas Terning
Guide
•
6 minute read
Renewal strategies: The art of keeping customers
Ambera Cruz
Guide
•
4 minute read
What is a good net dollar retention benchmark?
Rob Mahoney
Guide
•
3 minute read
How do you increase net dollar retention?
Jonas Terning
Guide
•
4 minute read
What is a good retention metric?
Christoffer von Behrens
Guide
•
4 minute read
What is NRR in SaaS?
Jonas Terning
Guide
•
5 minute read
What's the difference between gross and net retention?
Jonas Terning
Guide
•
5 minute read
Improving net revenue retention
Benoit Parra
Guide
•
3 minute read
What is a good customer growth rate?
Christoffer von Berens
Guide
•
5 minute read
What is a customer platform?
Daniel Sternegard
Guide
•
9 minute read
9 customer success strategies to reduce churn
Jonas Terning
Guide
•
6 minute read
Renewal strategies: The art of keeping customers
Ambera Cruz
Guide
•
4 minute read
What is a good net dollar retention benchmark?
Rob Mahoney
Guide
•
3 minute read
How do you increase net dollar retention?
Jonas Terning
Guide
•
4 minute read
What is a good retention metric?
Christoffer von Behrens
Guide
•
4 minute read
What is NRR in SaaS?
Jonas Terning
Guide
•
5 minute read
What's the difference between gross and net retention?
Jonas Terning
Guide
•
5 minute read
Improving net revenue retention
Benoit Parra
Guide
•
3 minute read
What is a good customer growth rate?
Christoffer von Berens
Guide
•
5 minute read
What is a customer platform?
Daniel Sternegard
Guide
•
9 minute read
9 customer success strategies to reduce churn
Jonas Terning
Webinars
Webinars
Webinars
Nothing here yet!
Nothing here yet!
Nothing here yet!
Panel Discussion
•
60 minute watch
Retention through education
Chris Regester
Panel Discussion
•
30 minute watch
The art of renewals
Gurprem Sagoo
Panel Discussion
•
50 minute watch
HubSpot x Planhat: Driving Growth and Retention
Ambera Cruz
Panel Discussion
•
30 minute watch
How to hit 120% NRR in 2024
Gurprem Sagoo
Speaker Session
•
58 minute watch
Private Equity: Investing in Customer Success
Christian Jakenfelds
Speaker Session
•
30 minute watch
My customers are churning: what do I do? (Part 1)
Gurprem Sagoo
Panel Discussion
•
1 hour watch
How CS can prepare for VC investment
Christian Jakenfelds
Panel Discussion
•
57 minute watch
Net revenue retention in CS and beyond
Christian Jakenfelds
Speaker Session
•
30 minute watch
How to fight churn as a CSM
Gurprem Sagoo
Panel Discussion
•
60 minute watch
Retention through education
Chris Regester
Panel Discussion
•
30 minute watch
The art of renewals
Gurprem Sagoo
Panel Discussion
•
50 minute watch
HubSpot x Planhat: Driving Growth and Retention
Ambera Cruz
Panel Discussion
•
30 minute watch
How to hit 120% NRR in 2024
Gurprem Sagoo
Speaker Session
•
58 minute watch
Private Equity: Investing in Customer Success
Christian Jakenfelds
Speaker Session
•
30 minute watch
My customers are churning: what do I do? (Part 1)
Gurprem Sagoo
Panel Discussion
•
1 hour watch
How CS can prepare for VC investment
Christian Jakenfelds
Panel Discussion
•
57 minute watch
Net revenue retention in CS and beyond
Christian Jakenfelds
Speaker Session
•
30 minute watch
How to fight churn as a CSM
Gurprem Sagoo
Panel Discussion
•
60 minute watch
Retention through education
Chris Regester
Panel Discussion
•
30 minute watch
The art of renewals
Gurprem Sagoo
Panel Discussion
•
50 minute watch
HubSpot x Planhat: Driving Growth and Retention
Ambera Cruz
Panel Discussion
•
30 minute watch
How to hit 120% NRR in 2024
Gurprem Sagoo
Speaker Session
•
58 minute watch
Private Equity: Investing in Customer Success
Christian Jakenfelds
Speaker Session
•
30 minute watch
My customers are churning: what do I do? (Part 1)
Gurprem Sagoo
Panel Discussion
•
1 hour watch
How CS can prepare for VC investment
Christian Jakenfelds
Panel Discussion
•
57 minute watch
Net revenue retention in CS and beyond
Christian Jakenfelds
Speaker Session
•
30 minute watch
How to fight churn as a CSM
Gurprem Sagoo
Podcasts
Podcasts
Podcasts
Nothing here yet!
Nothing here yet!
Nothing here yet!
Interview
•
37 minute listen
Customer success is not sales
Brandon Ramsey
Interview
•
52 minute listen
The art of scaling Customer Success
Daniel Ennis
Interview
•
38 minute listen
Sustainable growth in Customer Success
Shannon Nishi
Interview
•
40 minute listen
How to manage churn in turbulent times
Jay Nathan
Interview
•
37 minute listen
Customer success is not sales
Brandon Ramsey
Interview
•
52 minute listen
The art of scaling Customer Success
Daniel Ennis
Interview
•
38 minute listen
Sustainable growth in Customer Success
Shannon Nishi
Interview
•
40 minute listen
How to manage churn in turbulent times
Jay Nathan
Interview
•
37 minute listen
Customer success is not sales
Brandon Ramsey
Interview
•
52 minute listen
The art of scaling Customer Success
Daniel Ennis
Interview
•
38 minute listen
Sustainable growth in Customer Success
Shannon Nishi
Interview
•
40 minute listen
How to manage churn in turbulent times
Jay Nathan
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB
Thought-leading customer-centric content, direct to your inbox every month.
By submitting this form I agree that Planhat may collect, process and retain my data pursuant to its Privacy Policy.
Customers
© 2024 Planhat AB