Panel Discussions

Retention through education

Retention through education

Branching out: Exploring the roles of Customer Success

Branching out: Exploring the roles of Customer Success

When AI can't compete: The advantage of emotional intelligence

When AI can't compete: The advantage of emotional intelligence

Mastering AI in Customer Success

Mastering AI in Customer Success

Delivering an outstanding customer experience at scale

Delivering an outstanding customer experience at scale

It’s worth the risk: Identifying and managing risks in CS

It’s worth the risk: Identifying and managing risks in CS

HubSpot x Planhat: Driving Growth and Retention

HubSpot x Planhat: Driving Growth and Retention

How to hit 120% NRR in 2024

How to hit 120% NRR in 2024

Data-driven customer success: Powering customer retention in 2024

Data-driven customer success: Powering customer retention in 2024

What does it take to be a Chief Customer Officer?

What does it take to be a Chief Customer Officer?

What does it take to be a VP of Customer Success?

What does it take to be a VP of Customer Success?

What does it take to be a Director of Customer Success?

What does it take to be a Director of Customer Success?

What does it take to be a Head of Customer Success?

What does it take to be a Head of Customer Success?

Planhat Experts: The State of Customer Success

Planhat Experts: The State of Customer Success

Growth, retention and efficiency during challenging times

Growth, retention and efficiency during challenging times

How CS can prepare for VC investment

How CS can prepare for VC investment

The CCO: why you need one (and how to become one)

The CCO: why you need one (and how to become one)

Net revenue retention in CS and beyond

Net revenue retention in CS and beyond

How to scale CS from start-up to enterprise

How to scale CS from start-up to enterprise

How to be a leader on lagging metrics

How to be a leader on lagging metrics

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